It's been many years since I was in there and ideally the atmosphere has changed. But if you're looking for a place where it is a relaxed and social environment, this is not your place.
Before even being able to finish my first drink, I was being confronted by other customers with hostility regarding strange issues. They appeared to be regulars and they were extremely intoxicated and profoundly overserved. I was coming from an event where I worked in the neighborhood and was wearing a suit. And I'm not sure if that got people triggered for some reason.
The staff seemed to be extremely hostile themselves and we're not stepping in but rather propagating this behavior.
Customers were making very strong efforts to divide myself and the female company that I came with to the point that when we were trying to exit due to this environment and because we no longer could enjoy ourselves, they decided to step in and say maybe she doesn't want to leave and doesn't want to leave with me. If it wasn't so potentially threatening, it could have been almost funny.
I hope this environment has changed and perhaps it has, but that was my experience. The visit was years back before they had these type of sites to leave reviews like this. So it's only now that I'm relaying this experience and maybe if I were to visit again, the experience would be entirely different.
I no longer work in Blue Island so it's unlikely I'll be back. But I'd like to think it's different. I should add that it was also fairly late at night and that could have been all the difference. Being that people perhaps had been drinking all night. There or maybe even somewhere else.
Last note... the customers were all trying to instigate a fight by physically stepping between myself and the young lady that I worked with and came in with. It seemed they were trying to do everything they could to try to get a reaction out of me. Who knows.
I rarely leave bad reviews like this because I think it's overdone and like to leave good ones which I feel is underdone, but this still needed to be...
   Read moreAs a customer who values professionalism and quality service, I am compelled to share my recent experience, which left me utterly disappointed. I encountered an establishment that fell far below my expectations, both in terms of their conduct and the quality of their offerings. Upon entering the premises, I was immediately struck by the lack of organization and management. The staff member Raunati (not sure of spelling) seemed disinterested, engrossed in their own conversations rather than attending to customers. It was disheartening to witness profane language used towards the customer and such an unprofessional attitude. As I approached the counter to place my order, I was met with Raunati who appeared untrained and unaware of customer service. Her inability to answer basic questions about the products left me frustrated and confused. It was evident that no effort had been made to provide proper training or customer service skills to the staff. Unfortunately, the disappointment did not end there. When my order finally arrived, it was evident that the quality of the product was subpar. The presentation lacked finesse, and the taste fell short of even average standards. It was clear that little attention had been given to maintaining consistent quality or delivering a satisfying experience to customers. To make matters worse, when I attempted to address my concerns with Raunati, I was met with indifference and a dismissive attitude. They showed no willingness to acknowledge or rectify the issues, further highlighting their lack of professionalism. In conclusion, my experience at this establishment was nothing short of a letdown. The unprofessional conduct of the staff, combined with the poor quality of the offerings, left me with a sense of regret for choosing to patronize this establishment. I strongly urge others to reconsider visiting this place if they value professionalism, quality service, and a satisfactory...
   Read moreHarry's Long Bar has been my preferred destination for the past two years, especially when it comes to savoring their delightful wings, and my most recent visit didn't disappoint. The enduring quality of both their food and service is what keeps me coming back for more. During my recent visit, I was greeted by the same welcoming and friendly atmosphere that I've grown to cherish. The staff at Harry's consistently go the extra mile to make every visit feel special. It's the kind of place where you instantly feel like a regular, even if you visit only occasionally. Speaking of favorites, let's talk about their mouthwatering chicken bone-in wings with that tantalizing BBQ sauce. These wings are an absolute delight, flawlessly cooked to offer a delightful combination of crispy exterior and tender, succulent meat on the inside. The BBQ sauce maintains that perfect harmony of sweet and smoky flavors that I've come to rely on. Portion sizes at Harry's have remained consistently generous over the two years I've been visiting. They never skimp on the servings. Additionally, their speedy service is worth noting; you won't have to wait long to relish your favorite dishes. Harry's Long Bar has truly become my go-to spot for enjoying delectable wings over the past two years, and I don't foresee that changing anytime soon. It's a place where I can consistently count on a wonderful experience, especially when indulging in those mouthwatering BBQ chicken wings. If you haven't had the pleasure of visiting yet, I wholeheartedly recommend giving it a try – you won't be...
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