Chipotle Mexican Grill — Restaurant in Camarillo

It was so awkward, cringe. Walked in at 9:33 on a FRIDAY night after watching a movie next door (I checked the clock to make sure it wasn't too late as they close at 10pm) the whole back kitchen was clear and getting wiped down, most of the living room had chairs up and trashes were upside down, the abundant staff were glaring at everyone who entered. They made me wait and ignored me for some time (after arguing who would take me) because they were wiping down and putting things away. I can understand if it was 9:50, it wasn't. It was 30 mins before they close. They were out of veggies and 3 kinds of meat (sparkling clean, empty trays and stove). 4 customers were turned away before me and 2 after though I'm sure there were more as I left quickly (because those customers wanted the meat options). I didn't even dream of eating-in for fear of staff behavior/backlash (though I'm a tidy eater/clean up after myself). Luckily the girl who helped me was nice enough but ONLY after I gave her a "really?" look regarding the terrible initial service and the fact that all the staff were angry they couldn't close at 930 haha (I didn't say anything though). This experience was one of the worst I've had at chipotle. Luckily my home chipotle...

Love the food. Hate the deceptive bait-and-switch tactics associated with delivery.

Instead of showing the total delivery charges up front, there are large service fees hidden in the Taxes & Fees section. No idea who gets that money, but it's 20% of the subtotal! This is after they already increase the price of every menu item by 30% for delivery!!! Then they have the gall to say delivery is only $1.

This is extremely dishonest and, frankly, should result in criminal fraud charges against the company and every officer that approved taking advantage of their loyal customers so egregiously. If you are going to charge 56% extra plus $1 for delivery, then just tell your customers up front instead of trying to fool them.

Don't order delivery, and write a review to tell the crooks in charge why they aren't raking in your money with their scam. Maybe that will get them to stop this criminal behavior, since morals and ethics clearly...

I rarely give reviews, but today I was really bothered by this visit to this particular Chipotle. I went to order a bowl to go before I had to head to my military night shift. As I am ordering, I notice my portion of steak was nonexistent and I was forced to pay for an extra portion even though it was still inadequate. The portion wasn't even close to what has been the standard. It was like a portion for an eight year old child. When I mentioned this and made a subtle complaint the older gentleman rolled his eyes and said something to the younger gentleman nest him preparing my toppings in Spanish, which I have no problem with, but the reaction felt just rude and offensive because they looked at me and laughed in a way that felt as if I was being mocked for the complaint I had about the steal portion. Overall, there's a reason I haven't been to this...