Jimmy John's — Restaurant in Camarillo

Have gone there a few times and I've enjoyed their food in the past, but recently the sandwiches have been carelessly thrown together. I could have put that aside if their service had been decent. I ordered online for delivery, the delivery got to my house 1 1/2 hours later and the sandwiches weren't what I ordered and they didn't include the bag of chips or the 2 pickles I PAID FOR. when I called the store I spoke with Andrew T who refused to refund me, and also refused to send the driver out with the correct food. After all that Andrew T decided to hang up on me, I had to call again to ask his name and he hung up on me again! Absolutely TERRIBLE and disrespectful customer service, if I could put 0...

Just ordered a turkey slim for my kiddo at this location. I asked what slims came with and the guy told me just meat and cheese. I said ok, I’ll get a turkey slim. He gives me my $7.50 sandwich that when my kid started to eat had only turkey and bread. I went back in and asked if slims are supposed to have cheese. In a stuck up tone, the guy says, “if the one you ordered comes with cheese, yes, but you ordered a #4.” I didn’t order a #4. I asked what slims come with and you said meat and cheese - then I said, ok, I’ll take one with turkey. Guy didn’t offer to put cheese on it or to do anything to satisfy us. Great service buddy. Keep it up, you’ll...

It’s an unfortunate set of circumstances that are out of the employee’s control. But I placed and order using their app. I received confirmation that my order was received. I got a call from the store saying they had an issue with this system and could not process my order. The employee said I could come pick up my order but they would need to cancel my original order and replace it. And the cancelled order could take up to two weeks to refund to my card. Just something to be weary of when using the app. You could be out your hard earned money for up two weeks and have to pay for essentially a...