WARNING!!! If this is your FIRST time here or if you’re with a large group make sure you review the menu because you will order your food before you’re seated!
Came here for a business meeting with a group of five and ordering before being seated COMPLETELY caught me off guard and honestly absolutely soured my experience from the get go. All five of us were caught off guard by this fact. So great start to a business meeting. We stood around awkwardly at the front as we all decided what we wanted to drink and order. I was hoping we would sit down, order our drinks, talk some business, order food, talk some more, then be good to go. Nope, just awkwardly stand around for 10ish minutes trying to figure out what everyone wants, completely unprepared.
Food: Was remarkably bland. All five of us ordered something different and none of the five meals were good. They were all incredibly meh. My partner got the pumpkin pancakes and they tasted like they were made by La Croix. It was pancakes with a HINT of pumpkin. I got the chilaquiles and my biggest pet peeve is when they use chips out of a bag instead of fresh frying tortillas, the flavor was semi decent but it was ruined by the sharp hard chips versus the overly soggy chips drenched in sauce. The three other clients were also not impressed with their food.
Service: Service was half decent as they did have a full staff. However, after we finished our food they left the plates on our table for 15-20 minutes before clearing them out of the way. It was infuriating as multiple workers walked passed and was willing to top off our waters but couldn’t be bothered to pick up the empty dirty plates.
Business complaints from an industry professional: Amex is not accepted here, which is wild because two people in front of us tried to pay. The illogical choice to do that when you have a Toast system that costs thousands of dollars but you draw the line at accepting Amex because what? It’s too expensive? Wild. Also, why have and pay for the most expensive, top of the line point of sale system if you’re not even going to use it or utilize its features? Don’t pay for a Ferrari when you want a commuter car. Also, why in the world have people order at the front then sit down when it’s a diner cafe and not a to-go taqueria? So much lost revenue opportunity by people not being able to add on drinks, sides, extras of any sort. Absurd. I can’t imagine going to ihop or dennys and having to order before I sit down. In my personal opinion that ruins the entire experience for this kind of venue.
Top 5 worst restaurant experiences I’ve had in my life. The only benefit of going here will be the fact that I can compare it to any other bad restaurant experience, “at least this time wasn’t as bad as waypoint cafe” and then you have...
Read moreThis hidden gem will not disappoint. The food is on point and deliciously fresh and tantalizing! They have a menu that fits every type of eater, including vegetarian selections and healthy tidbits. For those who love to indulge, mouth waters glasses of ice-cold milk shakes dipped in chocolate await you, with leftovers in the container and a spoon! There are waffles with maple syrup, Hawaiian pineapple chicken sandwiches, Serrano peppers mixed in with scrambled eggs, and kids menu items that can feed two very hungry preschools from a single plate. I always have leftovers. And to top it off, the prices are pretty reasonable, especially for the huge portion sizes.
When you pull up, you may notice that the lines may be long, but don't let that hijack your food craving. Stop the car and come on in! They have a fast system, and it works like clock work. I don't know if it's because they are located at the airport where people traditionally need fast service? Or if they carry on the excellence, always model from it being an early military insulation moons and moons ago! But it works! You place your order before you're even seated and pay right away. Then you have many opportunities for seating. You can go outside and observe the plans and helicopters up close and personal on the top deck. Or there are several covered see through patios. Each is well heated and ventilated. Or you can snuggle inside in a booth or at a table with friends. You will find plenty of staff who check in on you, and are constantly on the move, providing exceptional, high quality customer service. It's a pleasant atmosphere for families, friends or individuals. You can even find a seat at the counter and watch the food service in action.
So check out this community treasure whenever you're in Ventura County! You will not be disappointed but will find a home...
Read moreMy husband and I had been wanting to try this place since it was recommended to us a few months ago. Combined with a visit to Camarillo premium Outlets, it was a great outing. Yes, there was a wait. We arrived at about 12:15 on a Sunday, and waited in line for about half an hour before we got to the front. It wasn’t bad, they had servers passing trays of water and handing out menus, and there is shade (courtesy of large umbrellas). It was very well handled. When we got to the front of the line, we ordered at the hostess stand and then taken to our table. There is ample indoor and outdoor seating, we requested outdoor and ended up with a table right next to the airplanes, it was perfect. We had hoped to order a tri-tip sandwich, but they had sold out of them (we will come back to try one though, they looked delicious). My husband ordered the breakfast burrito and hash browns, I ordered a BLTA with potatoes OBrien, and we had to try a milkshake. After ordering we were shown to our table and our iced teas and shake arrived almost immediately, with our food following not far behind. The burrito was huge and my husband loved it, his hash browns were also much better than my potatoes, there were more onions than potatoes and they were a bit soggy). My BLTA had fresh, tasty tomatoes (you’d think that would always be the case, but sadly it’s not), crispy iceberg and LOTS of bacon. And yes, the milkshake lived up to the picture.
What I liked most about our experience was the service. From the line, to placing our order to the service, it was really fantastic. Everyone was friendly, efficient and really on top of things. Great service!
We are looking forward to coming back again soon for that...
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