Blue Bottle Coffee — Restaurant in Cambridge

We had a horrible experience at blue bottle. We are usually fans of blue bottle as a company. But while we were in Boston we visited the one in Cambridge and we asked for two drip coffees but the barista didn’t tell us they would make pour overs and she ended up charging us $9. We then sat down and after 15 minutes we were asked to leave since they were closing. Google said they were open until 6 but they kicked us out at four in a harsh fashion. When we requested lids for our drinks she didn’t listen and said we are closing two times. We then asked again where the lids were again and she said behind you. We were upset because she didn’t tell us they were closing when we bought our drinks and then instead of informing us that we could only buy pour overs she automatically assumed we would be fine to pay $9. We are disappointed to...

I was surprised to see single origin espresso option there as typically coffee shops use one type of blend for their espresso and didn't give any other option. I was even more surprised when staff said that they use beans from Burundi. Along with Ethiopian, Rwandan, Kenyan and some others African beans, they typically have strong citrussy notes - the one I like the most in coffee! For the same reason, it don't like Latin America and Asian beans, for example. I was EVEN MORE surprised when they served my espresso - it was very short and very thick! The way the coffee is supposed to be prepared and served! Unfortunately, it is the way I hardly ever find in the US coffee shops... Indeed, my espresso was more expensive than in other coffee shops but it was...

I want to start this post out by stating that I've been to many Blue Bottles around the US and I adore their coffee. Taste is impeccable every time. That being said, not sure if I will continue coming based on the cleanliness. I visited this Kendall store today and to my disgust, I saw rat droppings on the floor right next to where I was sitting in the corner. After that, I couldn't help but notice it everywhere.. I don't blame the workers. I brought it to their attention, one of the sweet baristas apologized and explained they were working on the issue, but received back lash from upper management about closing the store to exterminate. Not sure how they are expected to continue to run a FOOD business...