Bonchon El Dorado Hills -Town Center Blvd — Restaurant in Cameron Park

Missing chicken, ignored by Manager Michael, never again

I was genuinely excited to try Bonchon, but this experience was a total letdown. I placed a takeout order, got home, and realized several pieces of chicken were missing. From a fried chicken restaurant. That's not a minor oversight that's the core of the order. I called the store right away and left a message explaining the issue. The manager, Michael, received the call but informed a staff he was "busy" and chose not to respond. No call back, no apology, no effort to make things right. Just silence. It's clear that customer satisfaction isn't a priority here.

tip: Double and triple check your order before you leave. Better yet, go somewhere that values its customers and trains its managers " like Michael" to actually care when they...

We love Bon Chon, and have enjoyed their food for many years. We travelled many miles to get bulgogi tacos many times, and now we are blessed enough that one has opened up just 1.2 miles from my house. So we went to try it out today, and so happy we did. The food is on point just like it always is at the other locations. I keep saying “one day I have to try the fried chicken” as I walk out with Bulgogi tacos and Bulgogi fried rice, lol… Now that there is a Bon Chon 1.2 miles from my house, I’ll bet I get to try that chicken very soon! Bon Chon will now be a weekly visit instead of randomly when I happened to be near one. I gotta thank you for...

We just ate lunch here it was our first time here, loved it so much. I couldn’t wait to get to the truck and write a review for them. The place is super clean and the bathrooms are extremely clean as well. The staff were nice and helpful. The food was AMAZING! Genuinely impressed. We got the Pork Potstickers coated in Korean BBQ, pickled radish, steamed rice, wings with spicy sauce, chicken strips with sweet & spicy sauce. All the food was hot, super crispy and so much flavor. I hope more customers come in and try it because it is a new place. I will...