Dairy Queen (Treat) — Restaurant in Campbell

This Dairy Queen location has the rudes employees working. I've been meaning to write a review and after the visit we had here on 9/22/23 I absolutely had to leave one. Not only this visit but there's been many other times that I've dealt with the rudeness and not only this time was no different but we also watched them make 3 different flavor shakes and not once did they rinse the part that you put in the cup to mix the shake. So whose to say how many different flavors were made and possibly getting nuts in one that someone might be allergic to. When asked the young lady who came to the window to collect the money if they aren't supposed to clean the stir before taking and making another shake and she said yes but when we asked her why she didn't clean it before making ours in between all three of ours and how many was before ours that didn't get clean she copped an attitude when asked to please make sure there weren't no nuts because my grandson is allergic to nuts. She slammed the window shut while turning around saying something to the boy that was working with her because he automatically turned to the window and looked at us. So we hadn't paid for it yet so we decided to go to the dairy Queen in struthers where we have never had poor service nor worried about how clean their machines were this will definitely be the last time we go to campbell for ice cream even though it's closer...

I visited this location yesterday evening at about 5pm and ordered two medium blizzards via drive thru for myself and my daughter. When handed my order the worker did not turn the blizzards upside down to demonstrate the thickness check, so I should've suspected something at that moment. Upon opening them I immediately realized the ingredients had not been blended at all. In fact they were still in whole pieces. I returned them to the walk up counter and expressed my concerns to who I presume was the manager and she very rudely instructed to me that this was how they're supposed to be!!! I know that to be incorrect from previously purchased items at various locations. I asked her to remake them and to blend my blizzards more as to which she replied"THESE ARE NOT MCFLURRIES!!" Well I'm obviously not at McDonald's but I know that??? But Im not here to go back and forth with you, either remake them or refund me. She then reblended the now melted ice cream and slid them back to me all sticky and a mess with no spoons!!! But i guess that was fine because they were milkshakes now!! The worker attitude was atrocious and her customer service skills are severely lacking. Do better Dairy Queen/Campbell sincerely a...

Ordered a ice cream online directly from their website. Went to pickup cake three days later. They stated they didn’t do online orders even though it’s on their website and I got a email confirmation. The kid working the counter said to write down my info and what I wanted and he’d call his boss to have the cake made. I thought it was a little off, and with him just being a young kid I called later that afternoon to confirm my order. He said it would be ready in two days. No call two days later. I called after the 3rd day and was rudely told ( by the manager) that she didn’t have a order and I could order one to have ready in two days otherwise she couldn’t help me. I told them I’d just go elsewhere. Worst customer service ever. Luckily I had enough time to get one somewhere else before the party I needed it for. We...