Wendy's — Restaurant in Campbellsville

Got a mobile order and it took FOREVER to get it. The drive thru takes forever, any time you go, so I thought hey might as well mobile order it so it is ready when I get there, it IS supposed to be faster, right? NOPE! There was no parking area for pick up, nobody brought it out. The diner is always closed so you can't go inside to pick up. Ended up having to go through the drive thru to get it. Please get new management. The only way to get anything here is through the drive thru, and you're gonna be there at least 30 minutes. It is a nightmare. Compare it to about 3 years ago and you could eat in, or drive thru, and it only takes 10 minutes at the most. This place will close it's doors if it doesn't improve. GET NEW MANAGEMENT ASAP. It is embarrassing. It is a shame because it was really...

We made an online order around 4:30Pm and arrived at 4:37pm. We waited in line for over Thirty Damn Minutes, and as we got up to the speaker, they didn't respond for ten minutes. After a while they finally said, "How may I help you?" And we finally told them and when we get to the window they said "We're all out of Chili I'm sorry!! Would like potatoes instead?" And my friend was pretty upset and said sure, they said pull to the second window where the employees and Manager were goofing off near the window. Another man inside wasn't wearing a beard net or a hair net, not even proper uniform. We got our food around 5:40pm. They gave us chili.. which the girl said they were out. The good was alright but waiting a whole hour for an order is so much. Won't be going again, rather go...

There's a lady that runs the drive thru window in the mornings. She messes up my order almost every single time. She even repeats the order back to me correctly (most times). But when i get to the window to pay for my food, my drink will be wrong or they've charged me extra for stuff i didn't order, She'll even argue that they don't have a certain drink(because they have the coke mixing machine)that I've been ordering for months. And I'm not much to really complain about people but she doesn't come off as very friendly. She makes any ordering very difficult and frankly, not really want to go back. All i ask of Wendy's is to make sure your drive thru workers know the products or know how to properly work the machines to possibly serve people better and faster. Oh and please...