Dairy Queen (Treat) — Restaurant in Canton Township

Gross practices. I sat and ate my ice cream while watching the manager handled cash then immediately refilled the plastic spoons and touched the spoon part of the spoons. She then worked more, handled more cash, was scooping berries into a sundae, some spilled out, but then picked up the spilled berries with her bare hands (no gloves) and put them back in the container. (And this was a manager, one who is supposed to train others, lead by example.) Another employee handled cash, then made an ice cream cone, handling the edible cone itself without a pre-wrapped paper, not even using hand sanitizer. Very gross. Was in there for 20 minutes and counted 0 employees washing their hands, not even once, not by any of the employees. I counted 7 people working tonight, of which time there was always someone not at the register taking orders, a very slow process to say the least. On top of all of that, my sundae was made wrong. BTW, read through the negative reviews, management/owners have not responded to a single one. There's no care here. There are dozens of different ice cream venues in the Canton/Plymouth area, I would suggest going to another...

I used to like this place but now I’m changing my rating. These last few times I’ve been to this location have been disappointing. For my blizzards about 1/4 or less have the toppings of a blizzard mixed with ice cream. After that it’s completely vanilla. If I wanted vanilla that’s what I would have ordered. Sometimes I was lucky enough to get half of my cup mixed. But this has happened every time, except when the older lady was working. She actually mixed it how it’s supposed to be. Every other person especially the skinny girl with the black curly hair, light skinned, never even tries to make it right. Pretty much I’m getting ripped off. I will now drive to Westland where this never happens. I really did give it a few times hoping they’d make it right but they just didn’t. Like I said I used to like this place but it’s just not worth it anymore. Oh yeah if you order extra toppings it’s hit or miss if you get it but you’ll get charged for it. But even then it still...

This place is terrible. Went in during a slow time on a Wednesday and ordered a Thin Mint Blizzard and a small cone. All was fine. The next time we went was during a busy period. There must have been 8 employees working. One tossing a pencil in the air while people were lined up to the door. Ordered the same thing. The Blizzard was mint, but had now ingredients like before. They set it on the counter and a group of customers have to figure out what belongs to who. Again plenty of employees and half were doing nothing. Ok went again during a slow time and ordered a Slush and a small cone. The Slush was "so" sweet I couldn't eat it. Finally went back "for the last time". Slow period. Order was ok, but a guy walking around appeared to be a manager or owner had to walk into eating area and pick up papers while employees stood around. Hmmm. That along with the RAP music was enough....