Ambience Restaurant & Bar — Restaurant in Canton

Save your time and money and avoid this place. There are way better Haitian restaurants in the Boston/South Shore area, this place simply isn’t worth it!

The place itself was a dingy spot not very appealing, and nothing close to the rich Haitian culture you’d hope for or what they have been promoting on social media . They were out of a lot of options on their menu, which made choosing a meal frustrating. The food we did get was a huge letdown. The Djon Djon spaghetti was nasty and overly salty ($23 for spaghetti that doesn’t come with meat or veggies is a JOKE), the fish was completely dry, and the Honey Barbancourt Glazed Chicken Sandwich turned out to be a tough, plain chicken breast smothered in generic barbecue sauce, far from what we expected. Even the French fries were bad…how do you mess up French fries??! The drinks were awful, you could taste they were made from those cheap powdered mix instead of real fruit juice. But, the Lalo takes the crown for being the worst thing on that menu. Very bland, very bad, very inauthentic! they couldn’t ruin it more even if they tried.

Customer service wasn't very good either. the server seemed rushed and was forgetful. Portions were small and prices were way too high for what we received. The overall experience was a 0/5, you couldn’t pay me to go back to that place. This restaurant is a disgrace to the Haitian...

Took my husband for brunch on Father’s Day, the greeting was good, but as for as service it’s not quite there yet, only one girl serving making too many trip, one other lady was at at the bar eating and having a conversation with some other people at the bar and she couldn’t have come to help the other server she did not, took a long time to get the food, my ordered can with pancakes was halfway sone eating didn’t get my pancakes until then which was not flattering pancakes was hard and chewy then , everything that you need you have to asked for, no salt, napkin, then we’re seating there and we saw a kid walking out from the kitchen with a bowl of fried meat go by the bar and outs to the street, it’s was nice that they gave my husband a cup for Father’s Day but it was handed to him bare hand with no bag, my husband felt as if he stole the cup coming out the restaurant. As Haitian we tried supporting but service is poor, hopefully they can take that feedback...

I walked in around 8:30 PM and was confused at first, as it wasn’t clear who was working. The server was dressed in casual clothes and appeared to be the only person serving. There was also a young boy who was interacting with guests more than he should have at one point, he interrupted a couple’s dinner for over 25 minutes and was seen taking water from one table to give to another.

The food took about an hour to arrive, which I understand, as Haitian food often requires more preparation time. However, when the food did come, it was disappointing. We ordered the Haitian spaghetti, which tasted burnt. We also tried the griot sushi and the shrimp sushi, but both were poorly presented and lacked flavor. Additionally, the drinks we ordered were served warm, which was not ideal.

Overall, the experience was underwhelming and lacked the professionalism and quality I...