My girlfriend and I occasionally get a $5 hot and ready when we don’t feel like cooking. Usually in and out. Today we gave ourselves plenty of time to get some lunch before we each had to go to work. Decided to splurge and get some wings and Italian cheese bread along with our pizza this time. I was told it’d be about 15 minutes on the wings. We sat and waited.
And waited. Waited some more. The woman working at the counter apologized after the 20 minute mark and said they were just putting it in the oven and she was throwing in two crazy breads for the inconvenience. That’s nice and all but what was just getting put in the oven? We sat there for probably 40-45 minutes waiting for 3 simple items to be ready. Walked out and realized we didn’t have the wings. Got a container of wings that had been sitting in the warmer for probably 20 minutes (so why did we have to wait so long?). Get everything home, open the pizza box and its a pretzel crust. Normally I wouldn’t have minded, but my girlfriend doesn’t care for it. Its not everyone’s cup of tea. I drive back and exchange it for the correct pizza. It took us an HOUR just to get some wings, cheese bread and a hot and ready pizza. I’m a very patient person and I don’t normally review places but this tipped me over the edge.
I would give this 2 stars but the employee working the counter was doing her best to...
Read moreI ordered a cheese pizza and 2 crazy puffs 1 pepperoni and one cheese. Opened pizza and it was a mess cheese was missing on half the pizza and there was an over abundance of sauce. I also received 2 pepperoni crazy puffs instead of 1 cheese and one pepperoni so I couldn't eat it because I don't eat pork. I called and let them know at first they said there was nothing they could do unless I bring it in wich obviously I couldn't do because I had it delivered for that reason. So Lila the manager said she would fix and to call in and tell them next time I ordered she said it could be fixed. So I called almost a week later to have it reordered and I was put on hold for a manager then after waiting five minutes the phone was hung up I called back 3 times asking for the manager so it could be fixed and the girl that answered kept hanging up on me and even tried to act like the phone was messing up I called back the 4th time and said please stop playing games and just let me talk to the manager and she wouldn't let me and said she wasn't going to fix it even though her manager Lila said they would she was very rude and unprofessional definitely do not recommend...
Read moreSTORE MGR CLEVELAND AVE CANTON OHIO LOCATION...Your people need to get it together at this location 😕. Store still owes me a $9 credit on last order for an undercooked pizza with too much sauce when I asked for NONE & it was done again with this order! I have Crohn's disease the sauce bothers my gut. It's why I order NO SAUCE. THE CRUST is still TOO doughy. I Ordered 6 GARLIC DIPPER SAUCES & had to SEND DASHER BACK FOR THEM . 😠😡😠😡😠😡 #DoBetter
😊*UPDATED 5/ 29 *😋
Kudos as it was well deserved tonight. Perfect execution of EVERYTHING. CRUSTS cooked to perfection. We did however end up tipping our driver a few extra more 💵 s because of the 15 minutes they were held up waiting for our order. Guy was so apologetic coming up to deliver & informed us that the store was Chaotic & backed up on orders upon their arrival; because of an employee walking out. I could see on the APP the time they sat waiting & it wasn't a reflection on the driver. I would have loved to have made this a 5 ⭐ moment. It is an...
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