Pizza Oven — Restaurant in Canton

I went in to pick up a delivery for Uber eats and although the pizza was ready, their system didn't pick up the customer also ordered 8pc chicken. They did jump on getting the chicken done and told me 10min. No problem for me so I waited. About 25 min later, after many people have been helped and served, I asked for an update and was told another 4 min. And then I waited another 10 min and no one gave me an update and when I went to get an update, all the staff were standing in a circle in the kitchen, just chitchatting which normally I wouldn't mind but I've already been waiting for over half an hour for 8pc chicken. And when I finally got someone's attention they had no idea what I was talking about. I finally left after they finished the chicken. I may not know much about the food industry and I'm more than happy to wait so long as there is clear communication and regular updates. The lack of attention to their customers is...

I ordered chicken and pizza from the pizza oven on W Tusc the female who took my order was very rude to me. Approximately an hour and a half later I called to check on my order because it had not been delivered the male employee who answered the phone was very short with me and stated that my food would be delivered with the hour…. About 15 minutes later the same rude male called me and and stated that their Fryer was not working and proceeded to ask if I still wanted the pizza I ordered I said no thank you…I paid for this order on my debit card so I called back to confirm my card was not charged and he rudely told me I said I was paying with cash when I clearly gave the female I placed the order with my card # he then proceeded to tell me he deleted the order in a very disrespectful way after I asked if my card was charged.. I will not be patronizing this...

I'm not having good luck with this place anymore. I used to love this place, but unfortunately I just can't do this to myself anymore. The sauce on the pizza is too acidic. Wasn't always this way. It's instant heartburn. Placed an order during non peak hours online. Showed up a few minutes early. Not ready. That's fine. 30 minutes later almost an hour total now.. Nothing. One customer in the lobby. Not busy. 2 meat ball subs and 2 orders of potatoes. That's it. I had to ask for a refund. During the entirety of my wait, no one offered a drink while a wait, anything that you would do in a business that depends on repeat business. The kitchen seemed to be having a good time, but not making food. I don't know why I'm even writing a review. No one cares. The manager didn't care, so why would anyone else in this establishment. Point is, this place is a shell of it...