Subway — Restaurant in Carbondale

I pick up Subway to take with me for lunch at work every day.. I've been to many Subways, and I go very frequently, but never have I been more pleased by a Subway employee than I was with Marjorie at this location. If every employee at Subway was like her, Subway would be at a whole other tier of quality. She is amazing! She is extremely professional, detail-oriented, and careful while making the sandwiches and while interacting with her customers. She makes the sandwiches as if they were for her, with true care and perfection. She even makes certain that each section of the sandwich has been thoroughly cut through to prevent the oh so dreaded tearing apart of the sandwich because the employee did not cut it all the way through. She cut each section all the way through while making sure she did not cut through the paper, a true perfectionist. She distributed all condiments and vegetables evenly which is so important; it kills me when employees are sloppy and careless and don't evenly distribute the ingredients. I've seen other employees squirt condiments very recklessly and unevenly, and it just makes for an unpleasant experience when eating the sandwich. Marjorie went to every extent to make sure I was getting a perfect sandwich; she is the best I've ever seen, may God bless her! She also has a very neat and pleasant appearance, you can tell she cares about not only her job and the quality of her performance, but also how she is perceived by customers. She is the quintessential Subway employee; she should...

The food was OK when we finally received it. However, an employee named “Mary” made that very difficult. My girlfriend ordered a sandwich online. We picked it up. It was the wrong sandwich. We asked for subway to remake the sandwich. Mary said it wasn’t her problem, and refused to make us a new sandwich. Actually, she took the old sandwich we were given and began to throw new ingredients on top of it. She then called the manager who must have set her straight because she finally (out of utter spite) re made the sandwich. My suggestion to management is that Mary is better off mopping the floors than in food service. We will be avoiding this subway during this time of the week from...

This is America, get people that speak English as well. Pointing at the food I want is stupid, and then trying to tell them what I want five to ten times just isn't worth my time. I've got better things to do than sound like a dumbass, and always having crumbs and lettuce on my table when I'm trying to eat from previous customers isn't disgusting. It's like they're trying to get closed. Generally not a clean place and bad service. The only good service employee was a man named Carlos and he is no longer there and after some looking around I found out he got fired for not missing a day for trying to join The Few The Proud, Marines....