Nekter Juice Bar — Restaurant in Carlsbad

I only go here because it's the closest juice place near my job. The juice is okay, drinkable.

I would say that the service is pretty wack. That's right, wack. Once I ordered my juice and after almost 20 minutes, had to go back to the counter to check up on it. Come to find out, my juice was done and sitting on the counter for who-knows how long. I don't know why any of those kids working back there didn't even try to call my name or acknowledge that my juice was ready.

Another time I ordered online to try and avoid a reoccurring incident as the last. The website noted that I could skip the line when I arrived, but when I walked up to the pick up counter to inquire about my order, no one came! The girl taking orders for people in line didn't acknowledge me at all so I just waited, thinking they would call my name when the order was done. A few minutes after my order time as scheduled online, I realized that I need to take action, so I stood in line, asked about my order and the girl walks to the back fridge and pulls out my order. Guess what? You CAN'T skip the line! If you don't stand in it, you won't get your...

Horrible customer exp, owner should be ashamed, sitting her as the girl with light colored eyes is Openly bad mouthing customers, came in, she was on register.. seen me and another customer walk in behind me so she turns her back to me and walks to to the counter and proceeds to eat her food with her back turned, thought it was just me and the lady behind me but nope every single customer walking in got the same service. I like nectar but this service completley disregards any policy of customer service your brand created, avoid this one, not just the girl with light eyes but the heavy set one with dark hair and the short one with dark hair all completley are bad apples that feed off each others laziness. The guy with the long black hair seemed to be the only one doing anything, the rest of the employees were all trash… sorry but it’s very bad…...

I ordered ahead of time using the app. When I arrived, they said there was no ticket because the printer ran out of paper or something. I looked at my app and only then noticed the order had been cancelled. I did not receive a notification. I waited another 20 minutes for them to fill my order. There were three very young ladies and no other customers. They did nothing to make up for the inconvenience but instead continued to charge me full price. They made at least one mistake with my order. Instead of being early for work, I arrived just on time and didn't even have time to have my breakfast. The employees could use some training in customer service. They were nice girls, but too...