Valerie’s Taco Shop — Restaurant in Carlsbad

Great Tacos! The only reason I gave this restaurant a 4 instead of 5 is because they don't list all of the important info on their menu. I have an allergy to dairy and am celiac. I had placed a catering order last minute one day for 35 people and they handled it seamlessly. The tacos trays came with corn tortillas. I ate in store yesterday with my mom and son. I ordered a tripas taco and pollo asada taco. I didn't consider the tortilla might not be corn since I had prior experience with their tacos when I ordered their catered trays(or I thought I did). I took a bite and immediately knew something was not right for me. I had also asked for no queso fresco as it's listed on the menu as a topping, but realized they had put a melting cheese underneath all of the other toppings. The melting cheese was not listed on the menu or I would have said no cheese at all. Double exposure for me! I should have been more careful which is why I didn't give them a lower score. It's my responsibility to be more careful, but it would be great to have that info listed on their menu for the sake of other people who share my issues. That's a huge change from the traditional taco. I am usually more relaxed at Taco shops knowing they are usually safe for me to eat at. I do have to state that their tortillas are bomb and the tacos were excellent! Please please please make these little menu additions to help people avoid the physical pain I have to go through these next few weeks because of the mistake I made. By the way, for those like me, I did ask the girl working the register if they have plain corn tortillas and they do, you just...

This is either a front for overall yearly losses for their other establishments, or the owners really need to assess, not only the quality, but the people working there.

You have a GD gold-mine location and market within walking distance. Reread that, please.

You have money being hemorrhaged into your place, but it's clearly a one-time-only thing based upon anyone who values anything of quality whatsoever. There is absolutely zero reason that the people who have gone to this place should have had so many issues with not only quality but also attitudes of staff. This is not congruent with a successful endeavor.

Your salsas are wonderful, the place is clean and inviting, but there are some serious quality issues that need to be addressed immediately. I love you guys; I really do, and I do not want to see anyone fail. However, when issues become habitual and constant, it becomes more of a question of "why are these people even in the F&B industry"? Maybe something else would suit your forte, and there is nothing wrong with that. It's the equivalent of some people who should never work with the public. There are other industries for them such as working on an assembly line and having zero to do with human interaction.

*I give 3 stars simply to not kibosh everything in its entirety for your company, respectfully, but it's 1 star in all rationality. I truly hope that you guys figure it out. If your staff is terrible, fire them!

To the person who said that there are no Mexican places within miles, they're either utterly insane, lying, or just moved here, which, in that case, invalidates anything that...

Excited a Valerie’s opened within walking distance. Walked in to order two tacos and two burritos. A young lad no more than 8 took my order. I’m a fan of family businesses and I support having younger kids work as long as they’re supervised. When my food was ready another young lad about the same age was giving my order to a diff customer. Again, you need supervision. After the other customer had handled my food it was then given to me. Had I not been so hungry I would have asked them make me new food.

$6 tacos were tiny and a total rip off. Burrito was good but all the shrimp was packed to one side and was not dispersed evenly. Went to order a fountain drink and of course no fountain machine so paid $3 for a can of coke.

While eating the young lads ran around like the establishment was their home. Quite an annoying atmosphere for trying to have dinner.

I’ve been to the other Valerie’s and they are amazing. However this particular one was quite the let down. Maybe it’s cause they just opened. Or maybe they opened too soon whatever the case maybe, someone ought to get things under control. If you’re short staffed maybe hire some adults instead of letting children run...