Starbucks Coffee Company — Restaurant in Carrollton

They’re charging pet owners for puppy-chino’s ; I don’t mind paying for them but never in my 7-8 years I’ve heard such thing from Starbucks they barista here said they are now charging for them here without an explanation except with this expression “idk what to tell you but that’s what it is” kinda deal and I’ve never had any issues at this location until now, even on they’re main website and google websites all puppy-chinos are free ; I’m definitely not coming back to this location I don’t want them charging even for a cup of water or another puppy-chino for my fur friend pet owners please be advised your better off at a different location; I’ve never felt so scammed in my entire life from a Starbucks! No wonder this location has...

This is one of about 5 Starbucks I pass on my way to work, and it is the only one on my drive that I will now actively avoid. The several times I have ordered a coffee from this location, it has never been correct. When I brought up their mistake, they just get a bad attitude and make excuses. There are so many other Starbucks that are very close by, save yourself the headache and go to a different one...

Poor customer service. Manager argued with me for about five minutes whether the refill would be free or not. I wouldn’t come back willingly. They then told me I didn’t buy the coffee at their store. I had to show them the receipt from their store before they would give me a refill. Again poor...