Casey's — Restaurant in Carter Lake

Yet another review & a few drops on the star rank!

I originally wrote how great Adam was running the store, and it's potential of becoming a stable ran store. Lately I walk in there, and it's worse than a landfill. Sodas not replaced (when Fountain drinks make the store easy money), stock supply sitting all over the floor, workers unmotivated to do anything, and dirty floors.

But my review is about the older, black, bald male who works evenings. July 3rd, around 8:30-9:00, this man not only has his usual smug attitude, but he set himself up for an escalated situation where a customer gave him 50 dollars, and instead of giving him change for his 15 dollars in gas; he tells him go pump 15. Instead of just giving him his change, you purposely chose to escalate that situation & then controlled the narrative after yelling at him that he was supposedly racist.

Also funny how this man gets to speak doto people, but I was fired for less. Told him I understand dealing with rude customers, but since I'm "white", I don't get to compare a customer threatening to beat me up.

He's always looking for a fight or intimidating customers. We come to your store because Mega Saver sucks. It truly sad how pathetic this store has become even when they canned Maddie & the other worthless managers or workers. But this store is beyond repair. This store needs a hard reset & competent workers to replace the ones who are...

This place is really going downhill fast, which is unfortunate because it used to be such a nice store. Lately, the store is always in complete disarray (debris & spills littering the counters, unstocked merchandise sitting on the floor). The fountain drinks taste TERRIBLE, almost as if they're too lazy to clean the fountains. Now, they aren't even putting out food. I visit almost daily, and for the past 2 weeks, the deli endcap has NOT been replaced- no sandwiches, no fruit, no salads- just sitting there completely empty. Now, they can't even be bothered to put out pizza. It was dinnertime and only a few slices of old sausage pizza were out. I politely inquired about fresh pizza and the employee working in the kitchen stated that fresh pizza would be out in 8 minutes, so I decided to wait. I was appalled to see that MORE sausage pizza was put out. I overheard the employee tell another customer (who wanted pepperoni) that they didn't want to waste pizza. Seriously!? I could be wrong but I think most people prefer pepperoni as opposed to sausage, so I'm not sure how the pizza would be wasted. If it weren't for the awesome rewards program and delicious pizza, I wouldn't even come here anymore. This place is in desperate need of new management. P.S.- the left door has had the glass kicked out for a month....

This is the worst caseys of them all. I've tried giving them more then a few chances but after today I will just keep my business at the kwik shop up the street. The customer service here doesn't exist ifk when the care for the customer and there time has gone. But after waiting at the register for a employee to come up to the counter to ring me out for a slice of pizza finally after about 4 minutes the cashier finally comes up to the counter and than informs me I will have to wait as she needs to do a update and when asked how long that will take I'm told she don't know as long as it takes. When I informed her I don't have the time to wait as I need to get to work I was told to put my slice of pizza on the counter so I did and I left. So know I go to work without anything as I dint have time after waiting 4 mins for the cashier to even come to the counter left me no time to stop at a second place. This was 11/12 at...