Fetts City Super Shop Inc — Local services in Carter Lake

A total scam I had gotten a $7,000 car from city motors 2 months ago and within a week of getting the car the car just started shutting down for no reason. We assumed it was the battery so we bought a new one but the car kept shutting down Come to find out they didn’t put the right connectors to the battery on the car so they “hammered” in the connectors and Alissa said it was all good. Well a week after that 2 of my tires blew when I was driving on the interstate. So I went down to their shop again to get new tires like they told me I could do. I show up and the lady at the front desk says I was too late by 5 minutes. When they told me to come in the first place. So I had to buy 2 new tires for the car. Wellllll a week after doing that the car started making rocking sounds and then completely shut down again. They had to tow it to their shop and they just told me I have to buy for a whole new engine for the car. When I just gotten it. I talked to the manger and asked if there’s anyway they can fix my car as I haven’t even made 3 payments for it yet. And she said no it’s not looking like it in my favor and I’ll have to pay for the engine. When I mentioned about getting a lawyer involved she hung up on my face. They scammed me out of all that money and now I’m taking Ubers to get my son to daycare and me to work. Don’t get a car from them unless you want to spend more money fixing it then you do with monthly payments. And on top of that they are charging me $230 every 2 weeks for a car that doesn’t even work. I don’t know how they can look you in the face and tell you it’s a reliable car. And then tell you your shit out of luck...

Given the run around about my fiancé car that was taken in to get his car motor replaced as it had locked up on him. Paid them to put a new one in and told him it would be done in two weeks. Two weeks pass he calls to check on the status of his vehicle only to be told to stop calling and that they would inform him when it was ready. He waits another 2 weeks before calling again and asking about the status. They stated that they couldn’t give him any information on the car’s status and that he would need to call the owner. Only for the owner to say that he doesn’t know what’s going on either and that he’d have to call the following day when they open to give him an answer. Why is it so difficult to get a straight answer literarily jumping through hoops for a simple answer. Wouldn’t recommend this place to anyone this is all happening while he’s still making payments on the car. Unprofessional...

I went here an a white lady name April she's rude disrespectful I'm trying to explain to her about what's going on she start yelling I don't know what's her problem she does not need to be working with customers she has no respect are people skills she thinks she knows what she talking about an don't now if I would've cuss her out bad I would've been the bad guy she needs to be fired she needs to learn respect manners morals how to talk to people some of these people have bad days an bringing there personal problems to work an taking it out on people that's wrong if you don't like your job find another one I feel that these people are racist what they don't realize ain't nobody scared of them this place needs to...