Lucky Penny's Of Cary — Restaurant in Cary

I went to Lucky Penny's for the first time last week with some friends for a casual drink. Plenty of seltzers to choose from which was great. They were $6 plus tax ( a little over priced). Ambiance was your run-of-the-mill bar but was clean which was also appreciated.

I bought two seltzers and left a $3 tip. Thank goodness I have capital one because the next day they alerted me that I left a "unusually large tip". I double checked and the bartender working changed my tip to $20 (on a $12 tab). I was hoping it was an honest mistake so I called them to try and rectify the issue, and the bartender who answered yelled at me, said he wasn't bartending the other day and hung up on me. My husband was appalled at how I was just spoken to, so we both went in to try to speak to the manager directly, he unfortunately wasn't working that day. The bartender who just yelled at me, was the same bartender from when I was there the other day. He was nicer in person when he knew I recognized him. He said his manager would call us.... He clearly did not tell his manager (probably because he blatantly stole from me and probably doesn't want to lose his job) and said the bank must have mischarged us and id have to follow up with my bank as it was they're error... And there's nothing he could do.

Both my husband and I have bartended and we both know that's clearly not true. Luckily capital one is awesome and fixed the issue. But what the heck! I'm concerned this bartender is stealing from other people, and the fact that he literally yelled at me and hung up on me when I first called is also alarming and the worst customer service. Lucky penny should be ashamed of themselves and needless to say I will not be back and will encourage others to avoid this place as well.

I will not call this bartender out by name publicly, but I do hope the owner of this establishment reaches out to me so I can show him copy's of my receipt and bank statement. The way this entire situation was handled is appalling, and I truly worry if this happened to me, who else is this...

My family and I have dined at Lucky Penny's a couple times now and the experience has been great. The selection of food appealed to everyone in the family - from sandwiches made with Boar's Head meats and cheeses to different Indian dishes. Each time the owner waited on us and was very friendly and took the time to explain the different available Indian dishes and make recommendations based on what we said we liked. She seems very passionate about her business and making sure each customer has the best possible experience. The last time she recommended a butter chicken Indian pizza - a very tasty combination of an Indian butter chicken dish served on a thin pizza crust with cheese. I've never had anything quite like this before but I really enjoyed it and I'm looking forward to trying some other variations. The bar is well stocked and has a variety of beers, scotch and whiskey (those are what I like so that's all I looked for). The atmosphere of the restaurant is relaxed but upbeat with music playing in the background. The dining area is divided between a long bar and regular tables with real chairs (not booths) and then there's a separate area in the back for gaming - so it's very kid friendly. Overall the family has enjoyed all of our experiences and we've definitely added it to our list of 'go-to' places for good sandwiches and original takes on...

First time going here and didn’t know they had a great menu and Indian fusion. We’d ordered food but, because it was late and there was so many from our group ordering at once, my order didn’t get thru despite it getting written down and my card getting taken for a tab. My partner and I ended up not getting our food. (I rated the food tho because everyone else said it was great and it looked really good, too. Especially the butter chicken.) When we asked the guy who was bringing the food to our friends about it, he loudly said “No, the kitchen is closed. No more orders” while waving his hands and shaking his head. When we tried to explain we weren’t ordering and were just asking about our order he kept repeating that while walking away. We asked the bartender (Nikki?), who had been very friendly all night despite being busy, and she immediately apologized and fixed it as best as she could. We still couldn’t get food as the kitchen had closed down but at least we were compensated. The guy who’d yelled at us earlier then apologized with a “sorry, my friend” but not a great way to treat anyone. Nikki (or the blonde woman tending the bar Friday 5/9/25 around 9pm if that’s not her name) needs a raise and a free drink and I hope she gets treated right because she knows how to treat her patrons. Maybe teach that guy how to approach customers or...