Burger King — Restaurant in Casper

I went inside to order my food. The cashier was a bit off for no reason. I couldn’t understand why. The people in line before me were treated like royalty much nicer than i was treated. I didn’t even get greeted. They got their food brought to them on a tray. Even though my food was to go which i stated when i placed my order. It was placed on a tray and my number was called to come get it from the counter. When i reminded her it was to go which she knew already she threw all my food into the bag. All of my fries were the bottom of the bag. The rest were left on the tray. The people in line in front of me were of a different race. Which i feel played a part in the atmosphere and the way i was treated. Which is why it felt a bit off at first. Yes i am a black woman and if you are reading these reviews and you look like me avoid this place. They don’t want our money. To the owner do better teach your employees better its 2024 you wouldn’t want to be sued for discrimination because of employees. I will also be calling the...

We went through the drive through and the gal taking our order sounded bored, we placed a two item order (pretty simple, right?) When we got to the window the attitude of the person taking our money sucked. Made it seem like we were wasting their time by being there. Then when we got our food which was TWO THINGS! They weren't the right two things. And when we said they gave is the wrong food we were told we would have to come inside to resolve it. So after going in to correct our order the gal at the counter didn't say anything she just glared at me and pretty much threw our food at me. We will NEVER go there again. When you work in customer service you have to at least put out an effort to be pleasant. And if you can't fake it STAY HOME! The public doesn't want to deal with your crappy attitude or...

Looking for a bad time? Then this is the place to go. I really wish Google would allow negative stars to rate this restaurant. The food quality? We don’t know. We waited 20 minutes in the drive through after ordering. They didn’t have any customers inside or in the drive through besides us, that should have been our first clue. I had to pull around and go inside to get my refund. The manager slowly meandered out of her office while the staff continued to stare at the TV screen. I got no emotion in the face of the manager with no apology or explanation. Apparently to get a position here you just need a pulse and half a breath. Thank you, Burger King, now I will be reading reviews even for fast food places so this doesn’t happen to my...