Taco John's — Restaurant in Casper

I have paid a visit to this taco John's at least 5 days a week for the last 5 and a 1/2 years. I also have a very good reason for doing so. The fact that They have the best breakfast burritos on the market today Doesn't hurt at all but the staff at this parbitular restaurant is by far the most professional and courteous staff I have come across at any restaurant in my 49 years of living. I would say that better than half of the staff that are there now have been there ever since my first visit nearly 6 years ago. They have an incredible manager in Amy, and all of her staff seem to love her. Which in turn makes them want to work well for her. There is no praise I can give them that it's high enough. They make my day better with their professionalism. And their cheery dispositions. So thank you to the taco John's staff on 2nd street in Casper Wyoming. You are...

We ordered our food and went to our table to wait and I was looking at the total because I thought it was a little higher than usual. I saw that they put the wrong meal on the bill. So I quickly went to the counter and told him that it wasn't right. He looked at me and said " It's what you ordered!" I wasn't in the mood to argue. Long story short when I asked for a refund he said that he doesn't know how to give refunds. Not one employee knew how! The food is always good but that manager needs to re train his employees. Also I have the app on my phone for here and they can't scan it, they don't have the equipment to scan. So I figured that they either need to fix this or put a sign up saying that they do participate with...

We love Taco John's. We go all the time during the day. Note I said, during the day. Don't go in the evening. Everytime we have gone in the evening the rice has been VERY hard, inedible. We learned our lesson and stopped going at night, but every so often have tried again just to see if they learned to fix the problem, sadly they haven't. Everytime we have called and they offer to remake it with fresh rice. It just doesn't make sense to me that they don't make their rice fresh in the evening too, even if it means throwing out the other rice, because they end up wasting money on having to remake food for people anyway. But oh well. I will happily change my review when they fix...