Jack in the Box — Restaurant in Cathedral City

DOESN’T OPEN ON TIME! POOR CUSTOMER SERVICE! 0 Stars! NEEDS NEW GM and OPENING MANAGER! I work as an EMT and sometimes have to get something at this location because it’s the only option on my way to the freeway. I placed an online mobile order this morning because I didn’t want to wait around for an employee to acknowledge my presence so I can place my order. This is something that seems to be a constant problem at this location in the mornings they are understaffed or the staff is always in the back not visible to anyone. But my mobile order went through I got the receipt emailed to me and they billed my card. Disappointingly but not surprising when I got to the location it was locked I knocked on the door and got no response, two cars had pulled through from the drive through saying they didn’t get any response. The older gentleman who frequents this establishment said he’s been told multiple times at like 06:30am oh we’re not ready to take an order come back even though they’ve supposedly been open for 30 mins. So I am done I will never go to this location again there are now better WAY more reliable options just down the road like Subway and Dairy Queen at Date Palm and...

I haven't been here for quite a while. Went thru the drive thru around 7:00pm Sunday. Waited a little bit to get the food. We did receive our order and everything was correct EXCEPT for the most important in fast food???? The condiments! I specifically asked the guy working if the sauce for Egg Rolls was in the bag and the Hot Sauce for the tacos. He said Yes they are on the bottom of the bag. Trusting him, I went home..gave the food to my family and get yelled at about why is there 'Avocado Lime Sauce for Egg Roll!' AND only 1 for 2 orders. REALLY? and No Hot Sauce for tacos just some weird other sauce. So Disappointing!! You guys have 1 job to do..1 and get paid for it. And to top it off I paid quite a penny for my meal! That's what's upsetting and I'm not going to drive all the way back for Sauce which I would probably get charged for since they say..Extra Sauce is an Extra Charge. Really? If you get it right the...

After ordering the 18 piece honey garlic Sriracha boneless wings I attempted to make it a combo and was told no that’s unusual to be told no when you’re trying to order more so I went down to a 12 piece instead as she continued to explain to me that she could not fulfill an 18 piece combo for the honey garlic boneless combo. I kept correcting her that I wanted the honey garlic Sriracha boneless combo She confirmed, but omitting the Sriracha part and I finally figured out why as I sit here and eat it there is none even though it’s advertised as that. There is no spice whatsoever now as you can see from the picture it wouldn’t matter anyway the lightest drizzle around some dry chicken pieces is not what I had in mind for my lunch today. This is going right in the garbage and I’m going...