Stater Bros. Markets — Local services in Cathedral City

This had been our neighborhood grocery store for over 3 years. Upon meeting the “store manager” Collin today we will never shop here again. I’m not sure if he is racist or doesn’t approve of individuals in the lgbdtq community, but to say “my lifestyle” would be better served by either another location, or another grocery chain entirely in front of customers in the produce section was absolutely inappropriate. I set my stuff down, let him know he was highly out of line, left and will not return. I very much hope others do not have to experience the bigotry of this manager. Individual’s like this should not be in customer facing positions. Regardless of him saying he was having a bad day. There is no excuse to treat customers or employees disrespectfully. Upon leaving the store I saw two checkers who I know by name and I mentioned to them about the interaction I had just had with their manager (Collin), they both said “I know I’m so sorry, he (Collin) is why we have both been trying to transfer as are other employees”. It is unfortunate their corporate office has not taken employees complaints seriously. So I can’t imagine they will customers. Do yourself a favor and just shop elsewhere. I am happy to be able to update this review in 2025 and not only did management listen and fire Collin, they got a new manager that is...

Yesterday was my grandson‘s first birthday. I was told that you can go to Stater Brothers and get a small little cake free of charge for their birthday. I went to every single stater Brothers and nobody wanted to help. This is the only stater Brothers that helped me who did not judge us did not put us down. We were planning to buy groceries party supplies for my grandson‘s birthday next week and yeah, everybody turned us down except for the stater Brothers thank you Jack the manager you’re amazing. God bless you. He went above and beyond and I thank God that he was there times are tough. Everything is expensive. My daughter is a single mother. She just had surgery. That’s the only reason why we’re struggling is because she’s not working right now I’m working, but I could barely afford anything and a little cake would have made life the best and thank you Jack because of you my little grandson will get to eat a little slice of cake For his birthday. Thank you so much. God bless you and your amazing store and your employees people need to be more like you we all need to be there for each other in...

I been coming here since I moved in to the area over 6 years ago. I am a regular customer, I shoppe here around 2 times a week. everything was great until about 10 days ago, I was double charge for one item, I mentioned it to the manager, he said he was real busy and I had to wait. and I patiently waited, and all of a sudden in a rude way he said, "if you want your money back you have to wait in line" he was in the register with a line with about 10 customers. And I mentioned why did I had to get in line again, if I already paid and I was their mistake, he insisted if I wanted my money I had to get in line. and I left. I was thinking I'm never coming back. but I was to late yesterday to go to another store, so I came to the store. and I mentioned it to Ashley that I was overcharged the other day and I showed her the receipt and she very kindly gave me credit and apologized for the mistake, something that the other manager never did. So I decided to keep up shopping here, So I will say Ashley saved the store a customer she...