KFC — Restaurant in Cathedral City

I'm only giving this place a one start. Because I am on unemployment which I have yet to receive anything. However, with unemployment, they do have a website like indeed and various job search engines. I set up an interview. I join ANOTHER website cause now you have to have a non employee file for applying to a job these days. Then I show up 5-6 minutes ahead of time at the counter and manager in charge isn't a female as I was expecting an interview with a Jenny. I am a former general manager with Domino's and assistant manager with Pizza Hut. Pizza Hut belongs to the same corporation as Pizza Hut being the Yum Yum corporation brand. Why they no longer support their Donut shops again I don't know. However, the guy in charge goes to the office makes a phone call. He then Comes out with a piece of paper and a pen. Ask me to write my name and number down and she will call tomorrow. Falling on a Tuesday. Then I get home and while on indeed I see they are needing a general manager too. However wrong demographic for me. I might be latino but I am seen as white at this location. The entire staff including community is dominantly Hispanic. So me not looking like the part of me that is and not able to speak Spanish wouldn't work for me at this location anyways. This still doesn't denounce the fact that I still have yet to be called and discuss this as maybe she could have called her supervisor and help find me a location not in the same city i live in but all good. I see on indeed they are hiring a new manager so maybe she got fired however this isn't the 1st time I am to be interviewed and left hanging because comoany fired their manager and no1 took over this aspect of that managers job duties! I also stopped buying as much KFC visiting 2-3 times a week for my works lunch break meal time. Maybe once every 2 weeks not IF...

WARNING !!!!!!!! RAW CHICKEN SERVED HERE & NO FULL REFUND! ZERO CUSTOMER SERVICE PER OWNERS INSTRUCTIONS! PHOTOS OF A RAW 12 PIECE ORDERED FOR FAMILY WITH YOUNG KIDS! MY 3 YEAR OLD DAUGHTER TOOK A BITE AND IS VIOLENTLY ILL!!!! THEY LAUGHED IN MY HUSBANDS FACE AND SAID THEY REDUSE TO REFUND!! YOU DONT F WITH MY FAMILY!! I'M TAKING THIS TO CORPORATE & MY LAWYER & THE LOCAL NEWS!!!! SICKENING!!!! THEY ARE ENDANGERING PEOPLES LIVES AND 3 OTHER WRONG ORDERS WALKED IN AFTER HIM!!!2/19/2025 745pm

My husband came here last night and ordered a 12 piece at 9pm thru their app. He got there at 905 and they told him they didn't have legs so he has to wait 15 minutes. Fine. 30+ minutes later he gets his order and the worker is enthusiastic about all his chicken being there. He gets home close to 10pm (closing time) and we realize there's only 7 pieces! So he just called customer service at corporate and after alot of information exchanged he was transfered to the refund department...few more minutes later were offered 10 dollars.(our total was 31$) Really? Almost an hour waiting for food and multiple call attempts (phone line busy) and waiting this is all were reimbursed..I understand we got partial order but that was alot of inconvenience to go thru. Unfortunately the call was accidentally disconnected on my husbands end as he removed his Bluetooth ear peice and it hung the phone up, but this is the annoying and tedious customer service we had to deal with. Not worth it.

Update: it's been 17 days since this incident and KFC headquarters has ONLY asked for my address 17 days ago with ZERO follow up, and NOTHING in my mailbox...seriously...

Once again. I can't stand junk food. Especially seed oil fried stuff and nasty corporate chicken that comes from the worst farms on earth. But hey, i got kids and they always let the devil convince me through them to sin sometimes. So here we go. Service at this place was super fun and nothing but smiles. Too bad I forgot the name but she was the best at the drive through window. I tried skeptically that new creme soda the girl at the window recommended and OMG, it was sooooo good. The chicken as always dripping nasty oil all over but it actually tasted good. My stomach of course did not like it and paid me back shortly after with a Niagra Falls kinda experience as if a biblical flood hit the above rivers. Yeah, glad I have a bidet... for those of you that don't have a clean bottom....a Bidet is a toilet seat with shower for both bottom parts with dryer and all. Google it... fantastic device to have. Anyhow, where was i.... oh yeah, Niagara falls. Well, let's move on. The mashed potatoes where like a cheap version of those boxed ready to eat kinda once out of a box and the gravy like a substance that exited my bottom mentioned above... ok, ok...it wasnt that bad. It's just so hard for me to deal with the corporate food that literally kills the american nation and the way Animals are treated and all. Bottom line.... service is absolutely worth coming to this place. To the average American that eats at these kind of establishments this kind of food should taste pretty good. That creme soda is to die for. Overall, I would come back here.... service and orange creme soda are worth it. Or if I need a good...