Ordered from here and it was honestly one of the worst take out experiences I've ever had. It was my family's last night in Palm Springs & we just wanted to eat in at the hotel so we did Uber Eats. No issues with that service but all of my family agreed we have no idea how this place has an almost 5 star rating and so many 4 to 5 star reviews because it was just not good.
The fish didn't smell or taste horrible like it would get you sick or anything but the flavor of everything was bland, the presentation was sloppy, and they got some of the order wrong. I don't write reviews barely ever, but for how much we paid and how bad it was we all thought it was warranted here.
BIGGEST CONCERN: I'm pretty suspicious that the "tuna" in the Tuna Roll and the Tuna Sushi pieces was DYED red to make it look more fresh or high quality. It might not even have been tuna, but rather some other fish dyed to resemble tuna. I'm not a fish expert, but the tuna was leaving obvious reddish/pink stains on the rice it was touching, the Styrofoam box, and our fingers. I've had plenty of sushi before..tuna is not supposed to do that. It just looked gross, and even though it didn't taste super nasty we didn't eat more than a few bites because the color thing was off-putting.
Shrimp tempura pieces were very small for the price, all of the sushi rolls were bland and very lumpy...like the rice was just slopped on in clumps. Usually a big part of sushi is the visual aspect, and it was pretty much totally ignored here. And it makes sense that things shift around a little with takeout, but the rice to fish ratio was just off. Looked like it was slapped together in 5 seconds by someone who doesn't know how to make a roll. For the price I figured it would at least look nice.
Asked for plasticware/napkins, and did not receive any. There was no soy sauce included at all. They did have sealed plastic packets of wasabi & ginger - which surprised me that they didn't even include fresh ginger & wasabi for how expensive it was - but they were very difficult to open if you didn't have a knife or scissors. It may sound picky/whiney to complain about that, but if you are paying this much it doesn't seem like too much to ask that they at least make the packaging accessible.
Udon noodles with chicken - broth was good, noodles were fine, but the chicken was chewy and flavorless.
Just overall really depressing lol..we spent approximately $180 for all this food and it was just not good. Flavor, packaging, quality, and order accuracy were all lacking. I wouldn't have even bothered to write a review if it wasn't so expensive but seriously this was a hugely disappointing waste of money.
Peace out for now California ✌ at least the...
Read morethere's gum underneath the table. I had a waitress switch between service. Second waitress kind of rushing me out. I had the second older waitress kind of abruptly appear in my face and try and get my attention being really rude. No "excuse me", no "sorry":"HEY! Are you ready."(had sort of this face approaching me :P). She just didn't know what credit on a gift card was lol (really embarrassing). Made me wait while she figured that out and had called the manager to figure it out for her to be honest. I could tell that the first waitress was just ready to get out of there because who she was working with. Did I mention there is gum underneath the table because yeah, I touch that and I was grossed out. I gave the chefs more money than waitress for a tip. Honestly, I wouldnt have given the big girl her tip if I didn't get the first waitress with the glasses, who did give me solid service and even a good smile there before helping me out and getting my drink first before leaving. She was youngish and seemed like the driving force for the place. The other one stumbled around me rushing to get some other customers their food and made me wait even longer along with the red head kid too who both seemed to have no regard for me but fuk it. Like at that point, i was thinking in my head like "ok, come on, excuse me(i paid and have to be accommodating as well ig) i just wanna go home bruh" like I’m not gonna race you two weirdos. I wasnt there for more than ten minutes after getting the second older waitress. Scarfed my food because she made me so...
Read moreWe'd been there several times with other friends,family,and just my wife and daughter.. And enjoyed it. Today we stopped by for lunch,I ordered all you can eat sushi and my wife and daughter ordered a regular lunch,as they don't eat raw sushi. My wife and daughter were waiting for their food while my sushi started to arrive. My daughters tummy was hurting a little due to not eating all day,so I said have a couple/few pieces of my California roll which she DOES eat and likes. About 5 min later their food started to arrive,as well as the waitress saying in a loud voice, your not allowed to share sushi on the all you can eat menu.,and walked away. As she returned,I said to her NOT to embarrass me in a soft voice, and said that I simply gave a few pieces to my daughter.because her tummy hurt due to not eating. The waitress then replied louder than before IM not embarrassing you,and that your not allowed to share etc etc etc. Obviously I wasn't a thief trying to have two meals for one price, as my daughters food,being cooked , would not arrive as quickly as my sushi would. Well,to say I was PISSED, would be an understatement. We finished quietly,as a scene is not my style,but they lost a local client, who can afford to be regular customers! I'll never return to their rude and inconsiderate...
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