Starbucks — Restaurant in Ceres

Don’t know where to start. When I came in to pick up my mobile order it was two travelers. I was not greeted it took everyone a while and I asked for extra cups. I was told by a previous employee that the cups are free just ask for them so I stated I needed a few extra extra cups. The associate then turned around. Totally ignoring me. I put in my order 20 minutes before arriving there and when I got there they haven’t even brewed my coffee. It was an additional 20 minutes. Then when I received my order finally I asked for extra cups. The girl didn’t even wear gloves when she counted my cups that came with the order. But she stated it comes with the assigned number of cups. I asked if I can purchase it. She turned away asked a guy and then came slammed down 6 cups and then turned away. At any time I did not get a response for if I can purchase the cups. It was my dad funeral and that’s the reason why I came to purchase the coffee. It was on my way but I’ve experienced rudeness from this Starbucks before. Not my taste in customer service. If you plan a quick in and out. This is so not the place for good customer service or even quick service. Please avoid at all cost. Oh I didn’t add that when I was leaving out to my car with the travelers same associate was out delivering either a personal or a public drink smiling and greeting that customer with so much joy. It made me feel I was being discriminated against my race. Same with a man a Caucasian man coming into the store and they were greeting him with pleasant and joy. I didn’t do anything I placed a mobile order that stated it was ready but when it arrived they didn’t even brew the coffee. I order pike but then I seen the associate put in a random...

I came to the Starbucks and asked for strawberry acai with no ice. I noticed that I got charged extra for no ice. When I ask the cashier why I was being charged. She inform me that Starbucks charges extra for no ice. I asked since when? She said about 3 months. I said every time I ask for very light ice I get too much ice so, I started to ask for no ice. She accused me of having an attitude. I told her I didn't have an attitude I was just asking why I was being charged extra. I will never stop by this Starbucks again. Customer service is not good she was rude. She was a Latina woman with a name that I believe started with a V wearing glasses and her hair was up. At the location on Hatch Rd and Mitchell in Ceres around 2:24 she said she voided the transaction. I never told her to be voided. I just asked her why I was being charged extra for no ice?? I was informed by another customer that Starbucks now charges for no ice, light ice or even when you ask for extra ice,. I really never check my receipt I always charge my Starbucks card. I don't like whip cream I always ask for no whip cream, I'm wondering if they also charge for no whip cream 🤔🤔 Shame on you...

These guys always put a smile on my face when I come through. They get hundreds of orders a day, and this location in particular is on fire when they crank out drive through lines like they did today, and they keep amazing attitudes 💖

It was my turn to order at the screen, I asked for my holiday favorite latte and the sandich I get almost everytime I get to go to Starbucks. The gentleman took the time to go and check for my sandwich, but remorsefully informed me that they were all out of the turkey panini, and listed the other sandwiches if I was interested (bonus points bc their outdoor menu board was fogged up from the moisture), so I said I'd try the chicken caprese. Like I mentioned, they were pretty swamped, so I loudly performed Disney songs for my babies in the back and the time passed quickly. The barista at the window was again very friendly and handed me my bag and drink, we both wished the other a happy new year, and I went home. When I got to get my sandwich, there were TWO! One of which was the turkey pesto panini I was looking forward to! And the other of course was the chicken caprese 😋

I just got Pixie-dusted by Starbucks in Ceres and it...