I've been here twice already, the first time was an amazing experience. The waiters were very attentive, the food was really good, and staff is just overall nice. I loved this place so much I brought friends along for a second time here, a total of 5 of us. At a bill of $132 it seems pretty decent considering everything I've listed above, except this time when we were about to take a bite of a sushi plate we took off the belt, it had a strand of hair woven into the rice and roll itself. This was after one of the other 5 of us had just finished eating the same roll they got from the belt as well. We were all in disgust wondering if the other same roll had hair in it as well or if any of the other rolls did. We hit the help button and asked for a waiter but didn't get one until one of my friends called one over as she was walking past us (like I said, usually they're very attentive so I have no idea why they were just walking past us even after we had pushed the help button) and told them there was hair in the roll. We gave her the hair roll and showed her, she said sorry, took it back, came out about a minute later and said "sorry about that, they won't charge you for it". If you haven't been here before, they charge you for each plate you get from the conveyor belt and when you're done you put the empty plate into a slot and it gets charged $2.60 for each plate you insert. So thanks for not charging me for something I didn't eat, that I couldn't eat because it had hair in it, and lost my appetite over, and made me want to check everything for a loose strand.

I don't blame the waiters, they're usually all very nice and they were very attentive. But it's just a huge issue finding hair in your food especially when you're paying about $26/person and all you get is an apology. Not even a free dessert. Just a quick apology and going back like it's not a health code issue and I have to wonder if I ate hair. My only regret is not taking a picture of it as proof for this review, just make sure to check your food and don't eat too fast to miss it. I was seconds away from pulling a random persons hair strand out of my mouth if my friends didn't call it out.

Really unfortunate as this place was going to be my new sushi spot.