Cafe Tea Fresho — Restaurant in Chandler

Mood - Heat Warning

I come to Arizona often. And when you see excessive heat warning at 6am you listen. You make sure to prepare accordingly so you don't fall out. Heat Stroke is real. So if you have to go out def plan to get some hydration some where. I saw this place was right around the corner from where I was staying. So it was a true must try.

Upon entering was quickly greeted even though there was a line forming. This caught my attention which I thought was a nice touch. I had several people with me so the order was pretty long.

Opted for the Tropical, Wintermelon, Lavender Ube, Strawberry Crush, Cookies and Cream, Beachy Peachy, and Macaroons. Everything was made to perfection. And those little sweet Macaroons were awesome. I'll admit I didn't want to eat them as they were too cute.

Interior is very neat. There are several seating arrangements. There is a decorative tree in the middle along with a fountain to truly capture that peace and tranquility we all need.

Would most def recommend- pricing is typical for boba places. The staff despite the big order was very courteous. Even giving me a punch card that earned some free stuff. Gotta love that.

Location is Chandler/ Kyrene- AZ -...

I’ve been a loyal customer and have enjoyed coming to your store for quite a long time. However, I had a disappointing experience during my recent visit and felt it was important to share.

Yesterday, I approached the counter first, but the assistant on duty saw me and chose to turn away and get busy with other tasks instead of assisting me. I decided to take a seat and wait patiently. When the assistant returned to the counter, I stood up to approach her again—but before I could speak, three new customers arrived and were served ahead of me. I was overlooked once more.

I ended up waiting for about 30 minutes before I was finally able to place my order. I felt ignored and disappointed by the lack of acknowledgment, especially as a regular customer.

I hope this feedback can help improve the service experience for all customers...

Stopped by mid-morning on Thursday, and it was pretty quiet - I was the only one in the building. Hannah met met at the register, and I let her know it was my 1st time visiting. She did a great job sharing the vast menu of drinks and asked me what I liked (I was looking for tea vs. coffee). She recommended the Kamquat Hawaiian fruit tea (passion fruit, pineapple & kamquat in green or black tea). It was delicious! I added an almond croissant and it was okbut I probably wouldn't get it again. I do see myself dropping by again to sample some of their other tea blend. As silly as it sounds, I also really liked the bigger strawberry forbthe beverage - makes it so much easier to get a mouthful of that goodness. I took mine to go, but there was plenty of nice seating inside with several small nooks...