I’ve been to many other El Loro locations and have enjoyed them a lot, so I figured this would be no different… Man was I wrong… We were sat down and immediately brought old chips that tasted like chemicals, we politely asked for a new basket, which took a while to make it to us, there was still a bit of a chemical taste to them, but better than the first ones by a lot.
I then asked to substitute the guacamole salad with rice or sour cream, whichever would not cost more, only to receive a tiny amount of sour cream.
The food also didn’t really come out hot, it was lukewarm at best.
Then we had to wave our server down to ask for drink refills and to settle the check, which we were in fact charged extra for the tiny amount of sour cream.
But the real icing on the not sweet cake was we were charged extra for using a credit card, absolutely no where in the restaurant was it stated that there would be an additional charge for this… I get it’s only a few dollars, but still, it should have been on the receipt or something before it’s just charged without notice.
Overall not a great experience, and we will likely not return to...
Read more“If you’re looking for ‘Taco Bell,’ turn around now. This place is the real deal—actual, authentic Mexican food that doesn’t need gimmicks or neon margaritas the size of your head to impress you. Every bite tastes like someone’s abuela is in the back making sure you don’t leave hungry (or disappointed).
The staff? Absolute legends. They’re not just here to take your order—they might joke with you, roast you a little, and make sure you don’t commit the unforgivable sin of putting ketchup on a tamale. Service is fast, the vibes are immaculate, and if you leave without trying Camarones a la Diabla, you’ve officially failed at dining.
Would I come back? Only if I want to eat ridiculously good food and enjoy myself—so, yes. Every...
Read moreMy friends arrive at El Loro, Rey Azteca no longer. The horrible spray foamed arches are gone and the place feels wildly less claustrophobic. Great.
My friends order skinny spicy margaritas. “Would you like that with casamigos?” “Sure!”
(I double checked that was the exact wording)
I arrive with two more friends. “What are they drinking?” “A skinny spicy margarita” “that sounds great I’ll have that” we all parrot.
At no point was it indicated that the casamigos upgrade ($15.99) would be more expensive than the drink ($14.99) itself. It was never indicated to the second wave of patrons that there was an upgrade on the drinks at all. Yikes.
The check was a bummer and stole our...
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