Dairy Queen Grill & Chill — Restaurant in Channahon

Not Recommended Greasy Old Barley Warm Fries Manager was rude when we asked for our Chicken & Fries to be well done extra crispy They didn't give us any ketchup or Salt at all when I specifically asked for ketchup and salt for the fries Only Gave Us each one Sauce with our 4pc tenders (the tenders were actually good and cooked well done which is the only reason we didn't go back) the French fries were inedible The young girl who took our payment through the drive through and gave us our food apologized for the extremely rude managers behavior which is another reason why we didn't go back, the owner should seriously consider having a few undercover picky customers show up at different times to catch this manager being rude because if this was my business I would not allow such behavior towards my paying customers. The ice cream was also really good, it really was just the disgusting French fries and managers rude aggressive behavior that was bad the chicken was good. We would only go back if they would replace the old dead fries with new fresh ones...

So I went in to see if it truly in fact DID smell of human waste. It did not, staff is new and from town so that's nice. Also it was very clean, and smelled clean. I don't know if there was a leak that they had to fix or someone dropped a stink bomb, but I won't speculate too much. I like Cherry bomb as well, but reviewers need to understand insulting and stating Cherry bomb is better, and giving one star, not only makes you the reviewer look bad, but also Cherry Bomb. Competition is good, and Cherry bomb will respond accordingly.

If you don't want franchises killing family businesses maybe you should look into your local town halls, and government that...

Went through drive thru to get my wife and daughter a blizzard each. My daughter requested oreo with caramel, the employee said no, it would be too watery. I said that is ok she wants caramel. Again told no. My wife always gets herself a heath blizzard blended and then hot fudge in the center, again was told no. We have never been told no on any ingredient we requested unless they were out. They just flat out said no. We will continue to go to the Shorewood Dairy Queen, where we have never had an issue there. Just disappointed. We have been here before and was not a problem to have them made the way we...