Domino's Pizza — Restaurant in Charleston

I hadn't ordered in a while because the last time I had to wait an hour for my food and my sandwich was cold when I got it. I was at work and I couldn't wait to have another one delivered. I decided to give them another try and ordered some chicken wings. When they arrived they were cold to the touch like they had just come out of the refrigerator! When I spoke to the manager she told me the "top oven" was broken and they'd have new wings delivered in 15-20 minutes. So I asked her if they just put uncooked wings in the box because it was SUPER CLEAR by the cold box and cold wings they didn't get cooked! She said, "I don't know I'm not the one who boxed them up." I've never experienced anything like this. Truly negligent to send out uncooked chicken wings and that they didn't realize it is even worse....

I went to the store to pick up my pizza. I was on the line to pick up my order. Surprisingly, I was the only person on the line at the register. The store employee was talking to another customer or someone else on the store phone. There were two employees in the store at that time, one at the oven and other one at register. I was asking about my order at the register, but the employee simply walked off without even asking why I was waiting or if I wanted to pick up my order. They both saw that i am waiting there. They didnt even considered.. If they’re genuinely working and didn’t bother to attend to me, it implies that they’re occupied. However, when I approached them to inquire about my order, they simply walked away Which i didnt really liked..

I am sorry but this is not...

Dominos is usually a good experience. Yesterday was not good. I suggested Dominos instead of Little Caesars to my son-in-law. He called in order for four medium pizzas at 4 PM to be picked up at 8 PM. They had to wait twenty minutes. I phoned in order at 7:40 PM for immediater delivery. Oder arrived at 8:50 PM. They were done, and brother and family went home before mine arrived. So, I took my $20 pizza into the house, and ate alone. Guy at store said they were short-handed. I believe that a good manager would be prepared, and have back-up people to fill in. Customers should not have their orders delayed. I been gettin' Dominos over twenty years. This was worst...