Wok Express — Restaurant in Charlotte Amalie West

I patronized Wok Express LLC on April 27, 2024, during my visit for the 2024 St. Thomas Carnival. The service and atmosphere was “ok”; nothing to talk about. I ordered sweet and sour chicken. It was the worst Chinese food I have ever tasted! The fried rice was hard, dry, and unseasoned, which left it bland and tasteless. The meal was a combination platter, totaling $11 (see receipt attached for proof of purchase), which included a spring roll that tasted like it was fried in old frying oil. It was also soggy and not crisp, as expected. If the chicken was submerged in the sweet and sour sauce, it had a little bit of taste. Otherwise, it was bland also. I discarded the entire plate of food. I would not recommend this Chinese food. Save your palate and...

This place is like a step above Pandas Express and you do get a little bit of bang for your buck here. For $10 a box, portion sizes are quite healthy (can feed two) and the taste is good. But there is no spice (hubby and I like a lot of spicyness) even though there are chillis in the dishes. I brought our general tsaos chicken home and had to add some chilli spice to it. The lo mein was very very tasty too but it was mainly only noodles, no veggies or anything else in it.

Customer service on the other hand is great, the lady running the register kept the line moving politely, despite a few wishy washy customers and they got orders out fast for cooking everything fresh. To go is your best option and overall this place isn't a bad spot for lunch in...

I made the mistake of going here one time out of convenience and it was the worst Chinese food I've ever had. I ordered combo plates and they tried to charge nearly double. When I told them it was wrong they changed it but still charged over the menu price. The food was a pitiful portion of unseasoned gray mass next to some tasteless old fried rice. The chicken was old and chewy. Definitely past date and not fit to serve. I would be surprised if people aren't getting sick...