La Unica Mexican Restaurant Charlotte — Restaurant in Charlotte

This is decent mexican food. I had the asada torta which came with asada meat, beans, avacdo, lettuce tomatoes and jalapeños. The bread was toasted just right with the outside firm, crunchy and soft on the inside. The meat was tender and had a decent amount. This is a pretty big sandwich the picture is half of it. I had already eaten the first half. I think it came with the fries as part of the meal. I failed to take a picture of those but those were good also and not your standard french fries, not quite wedges either. I also ordered the agua de horchata (rice water) very delicious as well. It is not free refills on that though. Service was great very kind and helpful waitress. All in all this is a nice restaurant to get semi-authentic mexican food. Oh the salsa and chips they bring out to the table are good the spicy salsa is spicy. Watch out for the first bite, don't say you weren't warned. After that it is spicy. Spicy is probably a...

Food is just ok, not as good as other La Unica locations. This is represented by their lack of business on even weekend nights, it's always dead there. They try to nickle & dime you for an extra salsa (free while eating inside, also not given salsa when ordering cheese dip) while giving you less than stellar portions or food quality. Prediction: This location will be closed within the next 12 months due to poor service & food quality & portion size. Advice: Adhere to the Chick-fil-A business model, provide exceptional service & do not charge extra for every small thing. Raise your prices and give ppl free salsa if you must but ppl hate being nickled & dimed for food that's is just ok. Learn or go out of business. Try Rio 150 instead, much better food, menu, service & prices, and it's...

Ordered online and received text food would be ready at 4:44. I arrived at about 4:50. I told the girl I had a pickup order. (As a note, there was not a single customer in the place and all the waitresses were sitting at a table) She seems confused and says let me check on your order. She comes out and says it will be a few minutes. She hands me a bag at 5 ( shame on me for not checking, but as I said not a soul in the place) and I drive home. Open the bag and it’s not my order. So I call and I have to speak to two people that I have the incorrect order. She nonchalantly says well you just want me to refund your money. I say No, I just want the food I paid for. I sent my daughter as I am now a bit Hangry at the total incompetence and indifference. Not sure I...