The Donut House — Restaurant in Charlotte

I will continue to praise this place, their donuts and pastries are delicious and always fresh. My grandson placed a order thur doordash and never received his order,I went in the next day to get donuts that was never delivered i told the guy thats usually there when i go about the situation, he pulled up my grandson's order from the previous day and didn't charge me for order,I tod him I would pay but he said no,thats great customer service,Door dash is a joke stealing people's food.he gave me the receipt that has th Dasher's Name....he also said he would be leaving a review for Door Dash. Thanks again for the great...

I really wanted to love this place, but unfortunately, the strawberry cake donuts left a lot to be desired. They had a noticeable aftertaste that made me question the quality of the ingredients—something just didn’t taste fresh or clean. On top of that, the cake donuts seemed undercooked, with a texture that was too soft and almost doughy in the center.

Another downside is that they seem to make their donuts early in the day, so if you come later, many popular flavors are already sold out. I appreciate a local donut shop trying to do something different, but consistency and freshness are key—and they missed the...

1st visit 2 the shoppe. Excited 2 try some different flavors 4 my family. The man, maybe Asian or black or both no disrespect. His attitude and service was awful. He did not want 2 answer my questions and kept referring me 2 signage. I did not get 2 purchase all my donuts because his deamnor was out of pocket. I said some words 2 him(no profanity) but I wasn't 🥺 please with his service nor his awful attitude. Needless 2 say, I left. Not sure if I will return because this is a Buyers Market, and I don't have 2 spend my $$$$ where Obviously I was not welcomed. He made me feel, as though I was bothering him with my...