We visited during Restaurant Week and were seated in the lobby. From the beginning, the experience was frustrating and disappointing. Despite being one of only two tables in that area, we were largely ignored for the majority of our visit. It took over 90 minutes for our food to arrive, and when it finally did, one of the dishes came with bacon—an ingredient that was not listed on the menu.
Due to religious dietary restrictions, we couldn’t eat the dish and had to wait even longer for it to be remade. The lack of attention to detail and disregard for basic dietary considerations was unacceptable.
The service overall was shockingly unprofessional. Our server was consistently absent, and the other table in the lobby appeared to be experiencing the same level of neglect. The portions were small, the food quality was underwhelming, and the experience did not justify the wait or the cost.
Although the staff offered a complimentary bottle to make up for the situation, we declined. The time and energy we spent at this restaurant were truly wasted. This was one of the most poorly managed and inconsiderate dining experiences I’ve ever had. I would strongly advise against...
Read moreIt’s taken days to get over how truly revolting the food was at the Pink Grouse. I met up with friends from afar in Charlottesville (stayed at Quirk) so our dinner of the evening should’ve been exceptional. With the very limited menu, pricing, & beautiful ambiance, I had high hopes. Every meal was not just subpar, they were gross. I got the fish dish with potatoes & asparagus. It tasted like a very average lean cuisine. The vegetables were barely cooked & there was no sauce or flavor. My fish was thin & dry. Our server rarely checked in but when he finally did, I asked for salt & pepper which made little impact. My friends got the oyster mushroom dish (gag) & the linguini (the best of the 3 but was swimming in water from the mussels). The server never removed our dish ware & the crumbs from our appetizer, which seems odd in a place where dishes are around $40/plate. I wish I could reverse time & go to one of the dozens of wonderful restaurants Charlottesville has to offer instead of the...
Read moreMy wife and I dined at the Pink Grouse last evening. We both enjoyed the 6 Course Tasting Menu. The food was well portioned, incredibly well sourced and seasoned, innovative, and very much enjoyable. The only thing more impressive than the food was the service. Lauren was our food runner. With each course she meticulously explained each component of the dish and provided the perfect amount of information about what we were about to enjoy. In these times of Covid and caution my wife and I felt safe and very well cared for by the staff and for the briefest of moments felt normal enjoying a wonderful dining experience. Not an easy task these days. I highly recommend you try the Pink Grouse for the food and the...
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