Hangar B Eatery — Restaurant in Chatham

Food: The Baja style fish taco’s were very good. I would recommend this dish if you dine here. The red flannel hash was just okay. Didn’t taste that standout delicious or anything. Beets carry a very strong flavor even just on its own. When combined with everything else, the flavor of the dish became muddled.

Service - Waitress: She was very kind and was a pleasure to have be our server.

Con: The person taking down names for seating and calling people when their table was ready. She was the only person to leave a sour taste for me, and the reason for this review.

Funny enough, we didn’t mind the wait time for dine-in. We were told an hour wait and that she would call us up when they were ready. There is seating outside and a few seats inside the building on ground level. The restaurant is on the second floor. There are stairs on both the outside and inside of the building from the ground level to the second floor.

We were seated inside the building during our wait, due to the hot sun and no shade outside. We assumed that was perfectly fine since she never said either inside or outside, and we previously heard her call a couple up from inside the building.

But I guess we were wrong. We never heard her call our name. She may have called us from the top of the outside stairs, but we don’t really know. After an hour and 10 minutes or so passes by, I assume that the longer wait was fine. Due to families with children and taking awhile. I honestly didn’t mind if that was the case. Around the 1hr30min mark, I decided to go up and ask how much longer the wait would be. And that’s when she said “oh we’ll be able to seat you in just a second.” So I went back downstairs to wait, and we came out from inside the building to hear her calling for us that the table was all set.

But while we were coming up the stairs from the outside of the building, we overheard something she said to another table as she was going back inside the building/restaurant (There is deck seating outside and they seemed to have asked her what happened). She said “oh no they just left and came back.” And honestly, please don’t lie. We never left. You never went to the stairs inside and checked there at all.

You know, I can put up with wait time, and food quality and not write a google review. But when you lie to others to make us out to be the bad guy, and lie to our face, that’s what irks me.

So we sat down and ate, noticing the other families that came after us, already finishing their food and leaving.

As we were leaving the restaurant, I happened to pass by her, and felt the need to ask her if she thought we left, because we did no such thing. Me and my need for clarity.

Her response was along the lines of, “oh yes, sorry I don’t remember if I had forgotten to call your name earlier, but I didn’t.. check the inside. Sorry for the wait.”

So yeah. Never checked inside the building, definitely never called from the inside stairs, because we were seated inside the whole time and would have heard her. And she had the audacity to lie to other patrons making it seem like we had left and come back, so it wasn’t her fault. And she didn’t apologize for the truth to begin with, until I called her out for it as we were leaving. So yeah, go to hangar B for the flights you can take downstairs, and if you do order food, just order it to go.

Suggestion for the future: Don’t just assume someone left and cross their name off the list. You definitely had the capacity to check outside and inside the building. You just chose not to. Moreover, don’t lie. The truth always comes out. A fake smile and a fake apology doesn’t get...

Good morning. My name is Sophia Fisher, and my daughter and I had lunch at your place yesterday 7/16/20, around 12:30pm. First of all I have to say that I’ve always loved eating at Hangar B, and I’ve always had a pleasant experience. Your food is marvelous! Unfortunately, yesterday was the most dreadful experience I’ve ever had at ANY restaurant. The minute we got there, we were greeting with attitude. I wasn’t wearing a mask and the gentleman yelled at me telling me it was the law to have it on in the area where you check in. I didn’t know, and quite honestly, all of the people that were at picnic tables eating lunch weren’t wearing masks and so I just wasn’t aware of your policy. I live in Michigan, and each state is different. I apologized, put on my mask, and put our names in. When we got the call, we were seated, and sadly had the rudest server imaginable. I don’t recall her name, but she had shoulder length hair, and black pants. She was NOT the really tall woman with jean shorts and red hair. Our server treated us as if we were bothersome, and we felt unwanted and unwelcome. When I complimented her on my coffee, she looked at me and walked away. I have no idea what was on her mind, and why she felt the need to be outwardly rude, but it ruined our lunch experience. We had been looking forward to this day for the last month. Our food was delicious, but as I said, our lunch experience was ruined. Upon leaving, I had to use the restroom. As my daughter was waiting for me, there was a cockroach on her leg. Sickening!!! We walked to the car and I called and asked to speak to a manager. A man came on the phone and I asked if he was the manger, at which he said yes. I explained what happened, and told him he should know that a cockroach was in the premises of your restaurant. His response was that he could not control what was outside and hung up on me. I was in complete disbelief! How in the world could my experience get even worse?? I would like to speak to the owner of Hangar B before I post this on social media, google reviews, and trip advisor (with a pic of the cockroach.) I don’t want to do this, but if this is the way that you now conduct business, I feel it’s my obligation to warn people from going there. On top of it all, we felt the need to throw away our to-go boxes. If a cockroach was on her leg, then who knows what else could’ve touched our food. I’m sorry to have to write this letter to you but I truly believe the owner deserves to know this.

Kind Regards, Sophia Fisher

This was my letter to the OWNER of the restaurant. The response was that I should self quarantine. JERKS!!! NEVER...

Let me start by saying I usually only review restaurants I really like and don't say anything if I don't. I've owned restaurants and know how bad reviews can hurt. I live on Cape Cod and love going out to breakfast. This morning my wife and I decided to go outside our normal territory to try Hangar B. Reviews are great and menu sounded atypical so I was excited. We ordered orange juice and coffee as we studied the menu. As I was reading, I felt a jolt of cold liquid splash on my back. Our waitress had spilled some of my wife's orange juice on my back. She apologized and got me some extra napkins. I didn't make a big deal of it at that time. We ordered our food which came out in a timely fashion. I had the red flannel hash which sounded good and came out just as advertised. My wife ordered eggs Benedict. When it arrived I thought the hollandaise sauce looked a little off. It had a reddish brown hue. She took her first bite and found out the sauce was spicy. I believe there was either Sriracha or cayenne pepper added to the sauce which gave it the color. This was totally unexpected as the menu just listed hollandaise sauce as an ingredient. No mention of added heat. In my opinion, hollandaise sauce should not be spicy hot or if it is, it should be noted on the menu. She tried scraping off the sauce but the flavor was still there. She was unable to eat it as she is not a fan of spicy food. I gave her one of my poached eggs which had no sauce on it and I took one of hers. Luckily I happen to enjoy spicy food. I will say the lemon curd jam was delicious on my sourdough toast. My biggest complaint and the reason I decided to post this is because other than an apology, nothing was done about the fact that the back of my shirt had big orange stains in a couple places. I had to go home, rinse it out and change shirts before going to my office. In my opinion, there should have been an offer to comp at least the orange juice or it should have just been taken off our check. Overall I'm afraid I was disappointed with our experience there and we are...