Well I have no clue where to start.if the stars could be lower it would be lower way way lower. It took 5 times calling to get a very rude person on the phone. After being put on hold for more than 10 minutes, my girlfriend arrived to pick up said food but I was still on hold. And she was rude to her as well. She said no one was in the place. After being hung up on I called back and proceeded to be placed on hold again and then I was told I needed to work on my my customer service skills when I asked why I was hung up on she proceeded to tell me I was on hold and wasn't hung up on at all the dial tone says orher wise .... that place will never see another dollar from me or anyone i know, and I'll make it my life's goal that little caesars in chatsworth hires the correct people. Not little rude blonde females who definitely can't multi task or treat customers correctly especially for par pizza. And btw if you want a stuffed crust pretzel pizza you can only get 1 topping...
Read moreI went in and ordered 3 pizzas. One thin crust with onions and pepperoni, one pepperoni and one sausage with no sauce. I got home with the pizza, very hot, very fresh! I opened the thin crust pizza, as it was all mine!! I started to eat a few bites, got one piece down, ate another lil piece then I couldn't do it anymore, WAYYYYYYY to much cheese! The cheese was thicker than the crust. I got choked on it, it was horrible! Pulling out cheese that's literally goin down my throat that is still attached to the pizza. Most people might like a pound of cheese per slice. Not this chick, my dogs wouldn't even eat it. Needless to say.. thank you cheese.. I'm now stopped up for a week on them 2 pieces I choked on. Well, my husband took it back up there, the store agreed that it had more cheese on it than an extra cheese pizza! I didn't even order extra cheese!! There was no hassle at the store for them to remake my pizza. THEY DID MAKE IT...
Read moreLittle Caesars offers the "Hot and Ready" pizza. Sometimes, and I mean sometimes, this holds true at this location. Being from a retail management background, I believe the problem arises from having inadequate staff to handle the flow of customers. If that is not the case, then the staff is just doing a horrible job with keeping the "Hot and Ready" pledge and failure to motivate staff comes from management. If I walk in and order a pepperoni, from what I've experienced at other locations, it should be brought from the warmer and sat on the counter in front of me. The transaction, when everything is right, should take less than a minute once at the register. The food never tastes bad but one Little Caesars' key draws is not being handled properly by...
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