Bojangles — Restaurant in Chatsworth

Oh my. Horrible service. They had (no kidding) 15 adolescents working in the back, and they were still very slow and disorganized.

Case in point: I ordered a Bo Sandwich combo. Five minutes after my order was made, the woman at the cash register was asked by another woman in the back “Can I make a sandwich for you?” To which the attendant replied, “yes, a Bo Sandwich”. The woman in the back made it as I was watching, and put it in the slot to be picked and packed with the meal. As I waited, the woman at the register went back to the woman that made the sandwich, and asked her to teach her how to make a Bo Sandwich. So she began teaching her—all while my sandwich was waiting for me. A young man, in the meantime, came and asked me if I’d been helped, to which I responded—“yes, I’m waiting for my sandwich, but I think it’s sitting right there.” He collected the sandwich, and gave me my drink and fries. Ten minutes.

Messy, unclean, unprofessional language—morale seemed low. Food was decent, but not great. Laughable experience. It’s too bad—I couldn’t believe how unorganized and over-staffed they were....

I attempted to visit the drive thru this morning I ordered a sausage biscuit a sausage egg an cheese biscuit a large sweet tea and small coffee. So get to window and the employee can't seem to comprehend the order she has us for steak biscuit and some combo stuff we didnt order then yells out she changed up her order so I need and named off stuff we didnt order tried again to get the order correct and still no success so she yells shes changed up her otder again with window open to the employees and we did not change anything. So we just left way to much anxiety the employee appeared to be on drugs when we called manger she was rude and tried to do nothing but argue with us saying the employees are drug tested so maybe at that store but none of others do my daughter works at stores in Cleveland Tennessee and has never had a drug screen. So this will never be a place I visit again in Chatsworth Georgia. I will be sharing this experience on social media for all my friends to see so they dont experience the anxiety we had to experience in an attempt to get...

They left off my egg of both my biscuits Tuesday. I didn't call or go back because I didn't catch it before I left. When I order huge amounts of food, I'm usually focused on how many items I should have and don't open up every individual item. No one has time for that when they have a line full of people behind them, waiting on their food. Not to mention, a house full of people waiting on their their food, so a quick item count is all I did this time. 2 biscuits weren't right. The "child" sprite was the largest drink their was. I didn't catch that the sizes were off on the individual drinks. The large tea was a small. They must have accidentally switched the cups. I was told they had a child tender meal but the fries was a huge jumbo. We through out most of them because a 3 yr old can't consume that much. I was disappointed this time but they usually have everything correct, so I'm chalking it up to just being a bad day....