I have to give a shoutout to the great staff @ 1885 Grill in Ooltewah for the exceptional service, food prepared to perfection, and staying late just to accommodate us. (Thank you) This last Thursday was graduation for the new recruits from fire academy which we had a ceremony for them. After the ceremony my company station headed out to dinner to celebrate š¾ and chose to eat at this upscale, modern, and southern coastal grill vibe restaurant. As we rolled up getting out of the fire truck š parking was limited. So we parked in the back of the restaurant. As we all came around the tall two story brick building we could see the large open courtyard with seating with customers enjoying themselves. The two glass wooden doors to get into the restaurant were sold but easy to open. I go through the doors to see immediately to my right an open bar with a large walk through to the courtyard. Straight ahead a more private room for a more formal dining š½ and left more tables. My attention was directed to the large bronze mermaid on the end of the staircase holding a large seashell with a round ball on top. The reception desk right next to it. I was greeted with a smile from a young lady and told them how many in our party. We are a bigger group but I was a very minimal wait to as the took is to the more formal dining room.
We were seated and one server came to take care of all of us. She did an excellent job with the group and other staff helped serve us. I am gluten intolerant so I went for the wild salmon with mashed, potatoes, and cream corn. As you can see š from the pictures the salmon was prepared with just the ingredients and cooked to perfection. The cream corn was in a bowl š„£ and had excellent flavor that I really enjoyed that most don't add but they do. Excellent choice. The mashed potatoes š„were very creamy and thick with potatoe skins mixed in. These were diffently not instant potatoes but the real deal. After the amazing meal and I was full I went to explore the up stairs where I find another large open bar with a second story balcony to enjoy with tables and TV to watch sports on while enjoying a meal or drink. I highly recommend this restaurant for your next date, family outing, or just getting together with friend for the evening. Tell them I sent...
Ā Ā Ā Read moreWent here for our anniversary. Reserved online. Requested outdoor seating. Visited on a Thursday. Restaurant was not busy at all.
Pros: Were Seated Outdoors as requested. Was not charged for saladā¦.which I orderedā¦which never came. Water was refilled several times.
Cons: Wife and I both ordered burgers. Both had so much char on them that you could not taste anything else. Mine was ordered medium well, so there was no excuse for this. A person other than our waitress placed our food on the table, and quickly rushed away, so there was no chance to make sure everything was correct. Ordered salad to come out with the meal. Salad never came. Waitress avoided us like the plague and never came to check how we were doing ā so there was no opportunity to address the missing item. While outdoors, another guest at the restaurant asked if the outdoor fans could be turned on. This is all well and good ā if the fans didnāt douse you with yesterdayās kitchen water. They have some water misting fans that spray you with water, and unfortunately the location we were sitting at got abused with water that got into everything. Our drinks, the napkins, the table, myself, everything was misted wet. I had to lean in the way of the passing waitress (ready to rush by us again) to ask if those could be turned off ā at least the water, perhaps just the one by us. Or if not, then I would like to be moved to a seat indoors. To their credit, they turned the water off and left the fans on, but that is all that was done. They never offered to seat us inside or even asked if everything is ok. Water continued to drip out of the fans which occasionally would get propelled by the fan into the side of my head. When new waters (to drink) were brought out, one of the glasses we received had a piece of food on it from whoever the last person to use it was. Live entertainment arrived ā which is all well and good ā the wife and I were attempting to have a quiet peaceful dinner away from the chaos that is our multiple children, but at this point ā fine. Oh, right, he started smoking less than 10 yards away from where we were seated.
In conclusion. Service: 0/10. We went to Cheesecake factory instead so we could get some un-wet and...
Ā Ā Ā Read moreSo this food was great!!! I am torn on a high review or a low review. As I was visiting I came to this location on 2 separate occasions because my 1st experience was amazing... from the food to the tatted server. She was quite informative of the menu and drinks. On the second location we sat upstairs at the bar... the bartender seemed to ignore us standing there waiting for the counter to be cleaned off. After we asked for her to clean her whole attitude had worsened.
We ordered drinks and she took on of the drinks to the kitchen for about 3 minutes... my friend asked why did she take the drink from eyesight to continue making it- the bartender could've simply explained that one of the ingredients (half and half) is in the fridge in the kitchen... instead she ignored my friend and pushed her the drink across the bar. My friend summoned the other polite bartender and she explained what happened and declined the drink and opted for something that could be made in front of her. The initial bartender was now furious with us.
She would not take our food order. We ordered through the other bartender. Our food came out looking good but we didn't have any silverware. We asked the original bartender for some silverware... she slammed down a towel and marched off down stairs as her lips whispered expletives. These !@#$%^&.... she came back a few minutes later slamming down silverware in front of each of us saying "I am classy, I would never poison a customer or put something in your drinks!!!". She grapped her purse and tips and said "I don't have time for this s#!+" Well that was not our assumption that she would do that. We were so embarrassed to the scene that she had caused towards us.
My friend simply wanted to know why her drinking glass was taken to the back in the middle of making a drink.
My food at this point was cold. The manager had my plate remade when I brought this to his attention. My food once again was excellent but the service this day leaves me torn on whether or not I would ever come back or refer.
The managers resolution was to comp my...
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