Krystal — Restaurant in Chattanooga

The waitress was on her phone our whole time there, including when we ordered. When we went up to get a different drink due to it being over carbonated, there were to waitress' talking and looked right at us standing at the counter and continued they're conversation, which involved a cell phone yet again. They put in fresh coffee for us and over 20 mins later we had to go up and see if the coffee was done. When I asked I was told 'I don't know' then she walked off. Finally, the cook came up and gave us coffee. I don't know about you but you can't tell from the drip of the coffee is still running or not! When my husbands food came out he asked for the burgers plain and the order came out wrong. When we went to get different ones we stood there for about 5 mins while again we were ignored to continue a conversation which ( big surprise) involved a cell phone. The cook, again came up for us and apologized and fixed our order. The sink in the women's bathroom was growing algae! The tables were disgusting and the women couldn't be bothered to look away from the cell phone to do their job. I'm very disappointed! I'm angry! I payed almost $30 for this crappy meal for my family. The only one who really helped us was the cook....

I ordered for pickup on DoorDash and was supposed to be grabbing food for me and my coworkers on my lunch break- I’m a psych tech at a 24/7 mental health institute. This is the only break I get on a 13.5 hour shift. It took my entire hour break to get the food that I ordered ahead.

They did not pre pack it even though they got my order at least 20 minutes before I got there. And they didn’t start packing it until I was already at the window after waiting an obnoxiously long time behind one car ahead of me. I watched them laugh and joke and meander while I was getting more and more anxious about being late back to my shift. My break was from 3am-4am. I was not back in the building until 4:05am. I had to shovel food in my mouth while I drove back just to make sure I didn’t spend the next 5 hours of my shift on empty. It was infuriating tbh. I won’t ever order from here again and I will be warning off every person...

No plans to return. Drove up at lunch time and I chanced going in despite the well worn look and need of exterior cleaning. One door had broken glass the blue tape on it. Had to walk around and use another door. There were two folks waiting and my order was taken promptly. Five real minutes later, two employees came back behind the counter from eating in the dining room. Now things started to move and the two waiting finally got their food. Then I saw that several cars that had entered the lot after I ordered but used the drive thru were getting their food. I am not a fan of places that prioritize the drive thru at the expense of those willing to come inside. Passed on several tables because they really needed to be wiped down. I would suggest that management not all lunch breaks during the prime 12 to 1 period. Not impressed and left thinking that the place is in need of a...