Chattanooga Pizza Co — Restaurant in Chattanooga

EDITED: 5 stars - the restaurant reached out and corrected all the wrongs, everything was perfect and delicious with my corrections and I was impressed with the empathy and professionalism of the staff members. ----This review is not a reflection of the quality of their food at all. All of their food is delicious and fresh. However when a problem arose with my order last night they did not take ownership to resolve it but instead, pushed me to Doordash to fix the issue. I had ordered a vegan Reggie the Veggie with (real) meat pepperoni because I am nursing a baby who is completely cow's milk intolerant and I cannot have dairy cheese. When I received the pizza I noticed it was wrong and called (4 minutes past close) and was met with someone immediately answering the phone telling me they are closed.... I was so stunned at the abuptness that I didn't respond immediately and the person then asked if I heard them. I replied that I had but I had an issue with my order. They placed me on hold for several minutes, came back saying they only did regular cheese because I ordered with real meat and it was confusing... I feel they could have called me with any questions considering I order pizza from them very often and this is a regular order from me. After this statement the person back pedaled and said that, no, it's vegan cheese. Anyone who had had vegan cheese can tell the difference very easily since its more of a cheese sauce when its melted on a pizza. I advised that, no, it is dairy cheese and I cannot eat it because my infant is severely allergic so I can have no dairy products. (It stays in your system 2 weeks so I couldn't have had the pizza and just dumped the milk.) I told them I didn't need the pizza replaced right then because I knew they were closed but if they could replace it the next day it would be fine. The person said they could not replace the pizza and offered me 15% off the next order I place... so here I am with a completely inedible pizza (to me) and having to make a decision to not support this local business anymore because this should have been something that was owned up to and corrected without me having to complain through door dash. I tried to keep this as not a big deal and handle it straight with Homeslice because I imagine it really doesn't reflect well when someone complains against a restaurant on door dash but the lack of ownership was appauling. I was being more than reasonable by being willing to accept the replacement the next working day instead of after hours since they were...

Wow!!! Passed this place as I came off the interstate and onto the street to turn on. Sign was a bit small. Saw an advertisement in the Mint Magazine for this location and wanted to check it out. Decided to go on 04.02.23 and purchased a pepperoni style, supreme, 12 piece hot bbq wings and 2 glass bottle sprites and 1 fanta grape soda. The cooked dough was too soft for me. I was expecting a more thicker slice option with all those ingredients on them. I enjoyed the supreme version way better than the pepperoni. The cheese and the pepperoni seemed to merge and melt together which lost me in terms of flavor but it was the non traditional forms of pepperoni/cheese you would get in the local chain pizzas. The pizza came in plain no-logo unmarked boxes. The wings were drenched in soo much sauce it was almost unbearable to even want to each after 2 wings and all the sauce I kept wiping off I stuck with the pizza. The sauce was flavorful and peppery hence Hot BBQ Flavor. The visual of the pizza was mouth watering and I couldn't wait to take a slice. Overall I enjoyed what I did eat, the area itself is a bit off the beaten path in terms of I would not venture to this location after a certain time. It shares the plaza with a hotel inn and they are in the corner. So much so I drove right past it and had to turn around. Lots of people just walking to and fro along the sidewalk and in that area. Easy accessible parking right up front and off to the left of...

UPDATE: THEY DO NOT HAVE NUTRITIONAL VALUE INFO OF FOOD AVAILABLE, EVEN UPON REQUEST! 🤔 The girl said... I can tell you what's in it, but we don't have nutrients information.🤯

I want to start by saying I've been coming to this pizza shop for a few months now. Atleast once a week, sometimes more. Until the past two visits I almost always saw one gentleman working. Very friendly. Professional, and welcoming. The past two visits I have not seen him and things seemed very different from how it has been in the past. For starters... the pizza was not portioned or rolled out to correct size. Lastly but most important. Tonight when u went in to pick up there was a older woman hovering over the cashier and pick up area. At first she made it seem like she worked there but I then noticed her attire. Then when it was my turn to pay and get my order she was being very unsettling and not giving ANY personal space for customers to order, pay, and pick up their orders. Not to mention personal private information eing discussed and used such as contact info and banking info if paying with a card. I will not be coming back if that is the kind of thing that goes on there. I felt very uncomfortable and that's just not needed at a pizza shop...