12/24: lowered from 4 to 2 stars. Ordered a foot long meatball but the clerk ran out of meatballs after having put 5 on the sandwich. His solution was to space them out and spoon a lot of sauce on. I told him that would not work and he replied I could wait 15 min for him to cook more. This was before 630 pm and was unacceptable. I told him to make it a 6 in instead. He could have initially said that there were not enough left to make the sandwich. I was paying full menu price and should have been served the full product. There was also a sign about not accepting some coupons because the claim the cost was more than the coupon price. Seems like that should be addressed with their franchisor and not customers.
08/23: raised from 4 to 5 stars. It had been a while since I had been here but received some coupons in the mail. They had remodeled since my last visit and first impressions were excellent. Sandwich was made as requested and was excellent. Store appeared to be exceedingly clean. I recommend this location.
Previously:I raised it to 4 stars as I had a well made sandwich. Prices had gone up since my last visit though. Subway is getting expensive as a foot long with chips and drink was $13. Restaurant...
Read moreTerrible ordered online, went to pick up they could not find my order. Showed them the receipt for my order from subway and it was the correct subway. She said you will have to get your money back on the app, no where to get your money back on app. Subway way trying to steal from me. Edit, so about 35 minutes after I left subway they called me wanting to know if I was coming to pick up my sandwich, I told them I tried to and explained what happened and she said it's ready, so I drove over there took me about 5 minutes. When I got there she said what did you order I will make it. I thought I was on an episode of punked or something. I showed her the order on my phone it was for a steak and cheese with peppers and onion. While she was making it I stepped into the restroom. I came out sandwich was ready I got home opened it up. Does this look like a steak and cheese and look at the wrapper. You can check my previous reviews, I'm not a complainer. I have never had anything like this happen ever. Subway...
Read moreI always love subway. I went two days ago, and because of the social distancing you gotta stand behind the bar (duh) plus behind two rows of chairs they had up there. Going along, (with about 10 other guests in the store) I guess she could barely hear me as I was calling out my orders, because every sandwich of mine was wrong. This happened at the browns ferry road subway. I've never had my sandwich done wrong for I always get to see what their putting on it and they usually call it out again. I was so far back this time I could barely hear her either... I hope either this is over soon, or u guys figure out a different way to order especially when it's loud and you have to be so far back. Or if you don't hear me please tell me u don't hear me, id much rather re say my order then not, cause when it's wrong,...
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