Five Guys — Restaurant in Chelmsford

Last night I ordered online and then went to go pick up the food. When we arrived we were told that the shake machine was out of order. We both had ordered shakes. She was willing to refund us which was great then the machine started working again so fantastic great. My husband likes chocolate likes those chocolate frappes and shakes, I don't. I ordered a strawberry banana shake. Then it was told they didn't have strawberry or banana and then I asked a girl because I don't go to five guys all the time I asked her to name off the shakes for me and basically they all had the chocolate in them and I think the only one that didn't was the peanut butter one and I was like no no no I don't like chocolate and I was just like whatever I don't need one you know but then she I said hey would you like me to make you a vanilla shake and I said sure. I didn't even think of a vanilla shake. I suffer from seasonal affective disorder which means that I have seasonal depression and get very down and in bad moods about little things. This lady was so positive it kicked my bad moods out of me. Now this lady I don't know she seemed to be in her twenties maybe early twenties African American girl gorgeous, I couldn't see her name tag please don't get her in trouble because I didn't see her name tag maybe it was on and it just wasn't showing to me from my angle. She really had a good attitude and it was only her and one other guy working. And the store was not in the greatest condition. but my food was hot it was ready to go I enjoyed it I got a vanilla shake and this lady's attitude was awesome I just wish I could knew her name so I could at least give her some credit here. I never go to the Chelmsford five guys I always go to the Westford five guys so I was a bit kind of you know not really wanting to go to this please cuz it's in Chelmsford I like the Westford one better but it was all in all a decent experience because of this one employee who I am sure was very stressed out because there was a long line and there was only one other guy working but God bless those people for showing up and doing their job I appreciate them very much. The reason that I'm giving a four stars is because corporate needs to get employees in there to help...

I recently went to Five Guys and let me tell you, it was like a party in my mouth.

First off, the music was bumpin'. I walked in and heard "Party in the USA" blasting over the speakers, and I couldn't help but start dancing a little in line. It was like I was at a burger rave.

When I finally got to the counter, the guy taking my order was cracking jokes left and right. He asked me if I wanted "fries with that shake" and I almost spat out my drink. It was like he was a burger stand-up comedian.

I ordered the classic burger with all the toppings, and when I say "all the toppings," I mean it. They piled on so much lettuce, tomato, and onion that it looked like a salad on top of my burger. But hey, I'm not complaining. The more veggies, the better, right?

And don't even get me started on the fries. They were like little sticks of gold, perfectly crispy on the outside and soft on the inside. I didn't think I could eat them all, but before I knew it, the entire bag was empty. It was like they were hypnotizing me with their deliciousness.

The restaurant itself was also a riot. There were bags of peanuts everywhere, and customers were cracking them open and tossing the shells on the ground like it was a peanut party. I even saw a guy juggling the bags of peanuts like they were circus balls.

Overall, I highly recommend Five Guys for a hilarious and tasty burger experience. Just be prepared to dance, laugh, and eat your...

Called this restaurant to place a simple to go order. A little cheeseburger, and regular size French fries. I asked the employee that took my order to please cook the French fries right away so I wouldn't have to wait 10 minutes for my French fries to cook after I arrive. The employee told me "oh no sir we don't cook them until you arrive". I told him a second time "I do not want to wait for the French fries to cook when I get there please cook the fries at the same time as the burger." (If you allow a restaurant to do this your other food you ordered will get cold as you wait for the fries to cook) The employee then told me it would only take 6-10 minutes. I told him a third time "I do not want to wait for the fries to cook please cook them at the same time as the burger so I don't have to wait inside the restaurant." He then told me a third time that 'we cook the fries after the customer arrives" and basically shrugged off everything I asked him. What kind of morons does this restaurant hire? I told him just cancel the whole order and I'll go somewhere else. Imagine losing a sale, and a customer because your employee is insistant on making a customer wait to cook French fries while his burger gets cold? I'm never ordering from this...