Bojangles — Restaurant in Cheraw

Just left this location HORRIBLE customer service! Took about 10 minutes for anyone to acknowledge my presence. Mind you I was the only customer inside the facility. During this time multiple employees looked in my direction a few even walked past me. After my order was finally taken I waited waited waited until someone finally asked what I was waiting for. I politely responded that I was waiting on 3 chicken supremes combos apparently my order had been cleared from the screen. Again I waited waited waited. There was no sweet tea put out so I asked if I could get some from behind the counter. The employee just looked at me and walked off. I never got the sweet tea I settled for a fountain drink. Once my order was finally put on the counter I asked for the bottle of water I had ordered the same employee again just looked at me without any verbal acknowledgment at all and again just walked off. A few moments later the employee came back with a bottle of water and sat it on the counter. I thanked the employee and again the employee just looked at me. Also the entire time I’m here the employees and hollering and cussing. Two of them even arguing and cussing at each other. Unfortunately this is not the first time I have had an experience like this at this location. From here on out I will drive to Chesterfield if my family...

Worst chicken I have ever gotten from the Cheraw BoJangles. Pieces were so small and so dry, meat, not just skin, was crispy brown, totally pitiful. I called, spoke to the manager on duty, she said she couldn't understand how it could be that way, it was just cooked. I took pictures, I have proof. I wasn't going to drive the 10 miles back, it started pouring rain and storming. Besides, I'm not complaining and getting food back in the same day. I'm nobody's idiot. DONE wasting my money. I drive to Cheraw from Chesterfield to get chicken there, because Chesterfield's had gotten so bad. Now I'm done with Bojangles all together. PLUS, the lady dipping my pintos and rice, had long stringy hair that was dangling down just inches from my containers. Was ALREADY going to let someone know about that, then when I opened the box, I was flabbergasted. The chicken was so shriveled, it looked a week old. DONE, DONE AND DONE! Also, no receipt in...

This must be the worst franchise in the entire Bojangles chain. It doesn’t deserve the one star I had to give it. If you order more than one item, chances are it’s going to be filled incorrectly. I have actually ordered chicken biscuits and received sausage biscuits wrapped in chicken biscuit wrappers. I’ve ordered two chicken biscuits and received a bag containing a chicken biscuit covering a bacon biscuit. It’s almost like they make a sport of it. And the walk-in has been closed for more than two years, so if you hope to have your order corrected, you can look forward to sitting in the driveway-thru line again. This franchise will not honor Bojangles coupons nor special promotions that are advertised on TV. Cheraw is surrounded by towns that have excellent Bojangles franchises. It’s a shame that the local isn’t part of one of those franchises. Save yourself a headache and ride on up...