Tabboulee - Gyros & Falafels — Restaurant in Cherry Hill Township

I miss their amazing tabouleh but the gyros and falafel are so delicious. Side note, if the tabouleh was ever a call ahead catering option or something, I would ahbsolutely hold a party just to have it again. It was just perfection and I can't make it like that at home, much less as wonderful as it is to order knowing the work that's put into it, but I get it.

Additional edit to add because Google asks for updates over time: Still the best place ever, and having moved from the Voorhees area to the Williamstown area, no kidding with cravings. We legit crave the byo pitas. Now driving 29 minutes to go home, the food smells in the car are nearly agonizing and we'll probably be eating there instead of taking home like we used to, but to add substance to this edit, packaging is perfection, because they were still warm enough by the time we got home(even though every temperature from hot to even refrigerated has their own reasons of enjoyment) , flavors are even better than we remembered, and yes, time and distance does make the taste buds grow fonder. The level of sauciness could be saucier, but that could be because we haven't had enough Tabboulee in our lives recently with the distance. Also, the new way of wrapping them in additional foil really helps contain while eating, and probably helped with temperature for our journey home.

Edit to add: This place hits all the flavors ever craved, and it's ahmazing. The owner is delightfully kind and the menu choices are absolute perfection. They're all the right combos in each and every choice, so you know you're getting something good every time, but you can also do a "make your own" and it's STILL going to be fantastic, because the quality of food they make here is just 👌 chef's kiss level.

Another edit to add, b/c Google always asks to update my review: They have changed their packaging, the pitas are wrapped very well, maybe even too well because we were incredibly close to just ripping it off but I found an edge, my husband did tear his the rest of the way off to finish his meal. Same fresh ingredients, beautiful flavors. Since packaging is now paper for wrapping and not foil, it was warm when we got home, which is surprising because we're a half hour away. Sauce levels are sufficient even when ordering from the self serve tablets, but it's still no Gabe-level of saucing. Having sauce on the side is an option of course, but it's not the same as being extra saucy in the pita. Ordering on the tablet could be easier if the chosen ingredients were displayed somewhere, or if the options were more condensed, but that's an interface thing, not a Tabboulee way of business. We have started getting falafel on the side because it's just so good. Just get it, even if you have falafel in your pita, it's worth it. The tahini is a lovely balance of flavors that complement it perfectly.

Also, if you don't get the baklava(edit to add: AND NOW MOM'S Brownies, which are the perfect chocolatey perfection you want in a brownie. We tried the coconut filled, and it's beyond your imagination. Another, "you won't be dissapointed"), you're missing out.

Absolutely worth coming here, regardless if there's a wait, but you know it's worth it when everyone is ordering...

The prices on the menu are incorrect. Everything actually costs more than what it says on the menu. When brought up to the owner’s attention, simply received excuses as to why.

Then the owner further went to say, that everyone is false advertising on their menus due to the pandemic. Asking whether or not we eat out much. I eat out multiple times a week, have yet to have this experience. In fact in most places the menus are either covered with labels where price changes have occurred or are crossed out.

When asked for a refund, were told that there is no refunds. It isn’t posted anywhere at the location. Owner says “well it’s posted online”. We’re not online we’re there in person therefore not everyone goes online before going to a restaurant, you should have this posted in your location somewhere visible.

Three separate times he came back to us to give more excuses rather than just take responsibility. Then he proceeded to go to the back and complain about a similar experience with another customer. Which obviously indicates that there’s a problem and you know that there’s a problem and that it’s not the first time it’s happened. And then he went to proceeded to turn off the heat in his already freezing restaurant.

The food is OK, but definitely not worth what they’re charging for it now.

If you wanna find similar food where the menu is correct and prices are straightforward try Naf Naf

In response to the owners response:

I’m sorry if the fact that you give your customers one price on your menu

But charge them another without informing them-

and when you are asked about it,

it is upsetting for you.

From the moment I simply asked you why the bill is over what it should have been according to the menu, you ripped it from my hand and immediately got upset. It was very clear.

Btw, the meaning of the word ignorant is lacking knowledge. You should take a look in the mirror.

A mirror would also be a good idea in helping you learn how to be professional and customer service skills.

All businesses have had to adjust because of Covid. It’s been two years. One of the big ways that the restaurant business has had to adjust is in updating pricing on their menus to properly reflect newer prices. It’s not that hard to do. There are many easy ways, and cost effective ways, you could do this.

All the best in your endeavors.

If I could give negative stars I would. Wish this allowed for...

Update: 10/12/24

The company was kind enough to reach out, so I responded. They offered to make it right. I gave them another try.

I went inside and was greeted with two friendly employees. I attempted to use the credit on the Kiosk but didn’t work.

The kind employees called their manager and got the assistance we needed.

The place was too hot in my opinion, another guest also concurred. We felt bad for them and suggested they open the front door to get a breeze.

It took in total about 40 min to get my credit in the system and my order completed.

Verdect? It was definitely better, but still not there yet. The meat was a bit dry, but still had flavor. I got the NY Gyro that comes with fries, was good! My GF got the regular gyro, no complaints.

Thanks for making it right and we definitely had a better experience.

I added a star to food and 5 stars to service.

——————————————————————

Sept 2024- first visit

…… meh

#1. Walk into place and staff look friendly but don’t “greet” you with a smile.

#2 Expensive- $16 for a Gyro? I know that we are in a wealthier area but 1.5 miles is a greek restaurant that charges $16 and it includes fries. This place charges $5.99 for “battered” fries, (fries with cornstarch “) the other place gives you Greek Fries.

#3 pita was just “warmed up” - if you’re gonna put it on the grill- get it hot. The place was not busy- so what’s the rush?

#4 Not from the Gyro- they scooped the meat from the warmer directly to the pita- didn’t even warm up/crisp up on grill, it was also diced like kibble. A true Gyro is cut directly from the meat and if not, the slices are warmed up on the grill.

Took a chance on a new place that had 4.7 stars? Why? Did not have a 4.7 taste nor feel.

And the tzatziki sauce was watery.

If you got the itch for a gyro and want it satisfied. This place isn’t gonna it for you.

For 40 dollars for 2 Gyro’s and one order of fries, it better be damn worth it. It was not....