Five Spur Steakhouse — Restaurant in Cherryville

We had heard great things about this place so we gave it a try. The place wasn't busy at all plenty of tables open we did have reservations thankfully because we had been talking about this place for weeks..We were hoping for that popping rich tasting steaks and fillet but wasn't as we had hoped for... we all ordered med steaks and everything came out well done.. they trashed the steaks and started over, 2nd go around was better but was missing the butter toppings, the sides were bland and looked rushed. Fries were great, mac and cheese was a possible reheat from the day before the kids cheese burgers were terrible no time spent preparing them for a great taste waste of $12 bucks. The salads were missing most of the toppings so only cheese and onions and ranch... food looks nothing like the pictures on there website we drove about 1-1/2 hr to give this place a try and needless to say we were a little disappointed 😒 for the money it cost to eat here it wasn't worth it. Close to $240 I was really hoping to leave a 5 star review and tell everyone we know about how great it was but not so much. The waitress was great kept our drinks full and the place is super nice!! The cook did come out and apologize for over cooking the steaks, that was nice of him to do that. They didn't offer to discount any of our meals or even give us a free dessert nothing....could have gave us our Tea's for free nothing Its just...

First up the GPS had us park in the back. Very confused on where to enter so we walked around. After inside there is a host stand in the back but no one was attending it.

Given the fact you get basically an apology letter up front asking you to be patient we can't really complain about the long wait for food. Although even with the letter I think an hourish wait till the fried cheese curds came out was a little excessive. (Tasted amazing and was a generous portion)

The waitress was definitely on top of it as much as she could be. Kept us up to date with the order and our glasses full. She did a phenomenal job and kept it together.

The steak!!!! Although undercooked from what I ordered it was seasoned so well and tasted great! The other 4 steaks at the table also came out med rare when ordered med well. After sending back for a second go it came out again not up to par.

Cheesy potato au gratin had a hard crunchy cheese topping that you basically had to cut into but the potatoes underneath were good.

Given there is still kinks to be worked out being a new restaurant I don't fault it too bad. I'm sure given time & training everything will be...

We arrived, placed our order right away, and were told that everything we wanted was available. However, we ended up waiting an hour and a half for our food. When it finally came out, most of the items we ordered were no longer available—only a few sides were served. To make matters worse, two tables seated after us received their meals before we did. By the time we were finally able to eat, the restaurant was nearly empty, and it was after their closing time. When the broccolini was served, it was brought out in the pan it was cooked in. We didn’t initially realize this wasn’t the proper presentation, but our server acknowledged the mistake, apologized, and offered to re-plate it for us. Unfortunately, the steaks were cold upon arrival. At that point, we were ready to leave and chose not to send them back. We also ordered cheese curds, which never arrived. When we inquired, the server admitted she had checked on every other appetizer except ours. The item was still on our bill, and we had to specifically request its removal. While we appreciated the gesture of a $20 gift card, we will not...