Tropical Smoothie Cafe — Restaurant in Chesapeake

I've ate lunch here a few times and got several dozen smoothies over the course of a few months. Never had a problems until today. I order a flatbread meal and when I got it didn't look right so I looked inside and they're was a bunch of iceberg lettuce and two tiny tomato slices. I told them it wasn't right and I didnt want it. The Indian guy who runs the place brought it back to me and asked me what was wrong with it with an attitude. I told him the tomatos were not cut right and were too small. Also it was supposed to have romaine lettuce; no iceberg. He said they were out. No one told me that while I was ordering. So I told him he can make me something else or you can give me my money back and I'll never come back. He very quickly gave me my money for...

Starting with the positives: Clean friendly cashier Speedy Services Salad was well made Now the negatives: The order placed was wrongly executed, I ordered a Buffalo Chicken Wrap and instead I got a completely different chicken wrap. The apple and chips were not served either. Each chicken wrap that was served was poorly constructed and was not filled with vegetables and meat as it is advertised. (NOTE: this wouldn’t be much of an issue if this issue was consistent amongst the franchise. However, I have had much better and well prepared wraps at other Tropical Smoothie Cafes. Recommendation: A well trained manager be present to ensure execution of orders are done correctly and the crew are...

I’ve ordered here a bunch of times and never had a problem, until tonight. I walk in at 8:35, had a long day and wanted a smoothie. There were two girls working there and the first one greeted me politely when I walked in the door. The second one with light brown hair, I can’t express enough how long and awkwardly she stared at me with disgust as I walked in. I saw her cleaning so I can assume I had to make her do her job…god forbid. That ruined my night I said never-mind and walked out…that was just completely...