Wendy's — Restaurant in Chesapeake

If I could rate 0/5 stars I ABSOLUTELY would! I couldn’t even count how many times this establishment has messed my orders up. From serving regular nuggets in place of spicy ones (on nearly every occasion that I’ve experienced), to consciously serving cold/old French fries. However, I do believe my latest experience here, will most definitely be my LAST. At 9:45 pm 02/13/21, I arrived at this locations drive through, to simply never receive any service. I waited and would periodically ask for service, until it neared their closing time of 10 pm. I then go to the window, only to hear “WE ARE CLOSED” being barked through the closed window. With this being the closest Wendy’s location to my home, it’s safe to say I’ll gladly never be returning to this location. I STRONGLY insist any and every future customer to take the additional 10 minute detour to the Battlefield location! 0/10...

I go to Wendy’s a few times a week in the early morning and the women who work the window tell me to pull over away from the window every single time. I have to wait for someone to come out and hand me my food which makes me feel uncomfortable. So this morning I asked why do I always have to pull ahead even though there is no line. The girl who took my order said “baby girl do you want to sit at the window for your eggs to cook?” I told her what difference does it make if I’m at the window or pulled away from the window? After I asked this she walked away grumbling. Then I proceeded to wait for a while for my food which I no longer trusted. I will never go to this Wendy’s again and I put a complaint to corporate. I asked for a callback and these women will be held responsible for the way they...

I came here after a long and stressful day to eat and do homework. I was very tired but put on a smile and cheerful demeanor. The man who met me was very kind and matched my energy. He got my food in a matter of seconds. As I walked away with my tray and attempted to grab a straw, the tray slipped and everything came crashing down. The reason for one star missing: no one came to help me for the next embarrassing seven minutes I was kneeling in the floor cleaning up my mess with napkins. The reason for the other four stars: the man who met me at the counter remade my whole meal and even walked me to my table without a recharge. I give him...