The Coffee Post — Restaurant in Chester Township

I ordered an iced latte. First time tasted like only milk but I wanted to give them another shot. I wanted my iced latte to have some more kick to it instead of only milk so I ordered a quad. The baristas were so kind but confused, I had to explain what that meant. They made a drink that I thought was for someone else, and handed it to me. They use cold brew that they call espresso for their iced drinks. (That explains why my first drink had zero coffee taste.) This second drink was almost all cold brew. I didn’t order a cold brew, I wanted a latte. The baristas said they always use cold brew espresso (and what is that?) for iced drinks. They did offer to make me an actual iced latte but said it would melt the ice. By that point, and no offense to those baristas, I did not want to pay $5 for a sub par drink and asked for my money back. Nobody there knew how to do that and it was yet another few minutes to get my money to go get an honest and true latte. It took forever- there is a lack of training which is not the baristas fault, that’s on management. To sell a drink with completely different ingredients without disclosing it is so underhanded. Not to mention being charged different amounts before I made my drink a quad- that’s odd. Trust is involved with food and they broke that for me. My only advice is go here if you want to try cold brew and have an hour to spare. Two stars only because the baristas did offer to try to make an iced latte, and after pointing out issues like being rung up incorrectly, what a pump of syrup means, what a quad is, clarifying that their medium cup is a small cup, trying to convince me that cold brew is the same as espresso if not better (not what I ordered) then having to call the owner or manager to get my refund… throughout it all they were kind and did fix everything they could. Train them and don’t make those nice baristas lie about lattes. We all...

Defiantly number one place for an awesome breakfast sandwich! But I’ve noticed a lack of sanitation when making those sandwiches, it’s not often I see employees put gloves on or wash they’re hands prior. Just as an example a couple days ago one of the very kind adult employee took a drive threw order touching the computer and then took the money and went right to making the sandwich after, while it’s cooking she then took another order, received money and so on and then right after grabbed cheese with her bare hands and placed it on the sandwich. Truly love this place but I don’t want to eat the germs off peoples money and the computer screen. Please have the employees put gloves on every time when preparing food so I can continue to give you my money and enjoy your delicious breakfast sandwich just...

I’ve been eating a homemade lunch regularly there for the past few weeks while on my break from work and then buying a coffee either upon arrival or before leaving. Sometimes even buying food from the menu. I’m also usually the only customer in there the entire hour, maybe one other patron time to time. This particular day the place is full and the owner comes up to me saying I have to leave and that I’m not a customer, I can’t eat outside food. After telling her I was planning on purchasing a coffee when I was done eating she says it’s a health code violation. This is after the other week when I heard her complain about people using the cafe as an office and not buying anything. Why say something after all this time? She was rude and I will not be back. Not the first time I’ve heard a bad...