Honeycone Craft Ice Cream — Restaurant in Chester

I purchased two items for me and someone else: a milkshake and a single scoop in a cup.

The single scoop was a big serving and looked great.

The milkshake was problematic. First, it was given to me dripping in the chocolate ice cream. I tried to wipe it down with some of their napkins, but it was truly a mess. The real problem is that the store uses a dome-like lid on top of the cup, and the young lady who made it overfilled the cup beyond its brim (well into the dome area), so the milkshake was gushing out. I tried to drink it quickly using the straw, but the ice cream wasn’t blended at the bottom, so it immediately clogged the straw. So, I had to pull the paper straw out, eat the ice cream to unclog it, and put the straw back in the cup several times until the milkshake was below the brim of the cup. As you can imagine, this was a total mess. The milkshake was all over my hands, clothes, legs. There’s no bathroom or fountain at which you can wash up either.

So, my advice to the workers is to blend the ice cream thoroughly, don’t fill the cups past the brim, and (if the cup is messy on the outside) wipe down the cups yourself.

My advice to the owners would be to provide decent napkins (not the thin, brown, industrial paper you would typically find in a dispenser in a public restroom), add some type of outdoor fountain or sink at which customers can wash their hands, and place the tip jar at the end of the service (not the iPad request at the beginning). I would not have tipped had I known this would be the result, and it burns me even more knowing I paid extra (for something that is already sold at a premium price) to receive a subpar product...

I’ve been in here a few times since they’ve opened. I came in on Sunday and somewhere between a spoonful of peppermint stick and morsel of pistachio ice cream, I decided this place rightfully deserves a review. The flavors are always innovative and rotating, which is refreshing to see. They not only offer ice cream, but interesting drinks and treats such as a hot apple cider float and Belgian waffles a la mode. The presentation is always beautiful with much thought put in.

I spoke with one of the owners and she talked about how many of the ingredients are locally sourced. As someone who has worked in the food industry for years I’m really impressed by the attention to detail and care Honeycone puts into its offerings, keeping it local, always offering something new and innovative, and as fresh as possible!- not an easy task! This place is truly unique and a breath of fresh air. Foodies take notice- Honeycone is a...

Cute small shop on the main street. There are only 2 small tables on the sidewalk, so expect to stand or move on. No WC. Almost no place to stand inside, counter, and fridge. Very popular place on a hot, steamy, humid, and buggy evening.

Selection of very good, some interesting for sure. But the ice cream is not visible behind the counter. This takes something away from the ritual, watching the cream being scooped from a giant vat. Not here. You buy, you get, you leave. Still, no doubt, the ice cream taste and texture are excellent.

The wooden spoons have a gritty rough cat-tongue sandpaper texture, which totally ruined the ice cream. Shudder licking that spoon. Small thing but not really, sadly memorable. Especially since the ice cream is frightfully expensive, 3.5$ for a single tiny scoop, no cone even. A cheap paper cup.

Overall, it's not a great experience for the price...